Patient Clerical Assistant

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The Patient Clerical Assistant performs clerical and receptionist duties for the behavioral health unit. Job duties affect patient care through the completion of tasks which permit others to provide direct patient care. Work requires communication outside of the work group and external contacts require providing or obtaining factual information.

Work Location: Columbia, MD

Casual status - day shift

7am-3:30pm with every 3rd weekend

Education/Experience:

1. High School Diploma or equivalency required.

2. Associates degree preferred.

3. One (1) year demonstrated experience interacting with the public.

Knowledge/Skills:

1. Strong interpersonal skills including sensitivity, maturity, and tact necessary to communicate effectively with patients, family members and co-workers, and the ability to work efficiently with episodic interruptions in work flow.

2. Ability to problem solve, anticipate needs and take initiative are required.

3. Ability to use a computer (Epic, SAP, Transquest, and HillRom), following clear instructions and procedures for looking up relevant data and sending and receiving emails.

4. Must be able to pass all hospital competencies required for the position.

Salary Range: Minimum 17.87 per hour - Maximum 20.60 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.