Assistant Registrar

• Collect, maintain, and report student records within FERPA guidelines (i.e., grades, registration data, transcripts, enrollment verification, academic probation) and associated academic audits.
• Manage academic and room scheduling process, coordinate with San Francisco and Stockton campuses on room scheduling software, monitor room utilization, and ensure that scheduling is done in accordance with university policies on class patterns and room use.
• Organize and administer records, progression, and graduation eligibility of all students, graduate, and undergraduate, including award and diploma distribution.
• Assist with curriculum workflows, academic forms processing, and analysis of curricula changes as they pertain to student progression.
• Aid in maintaining degree audit software including scripts, reporting, and audit interpretation.
• Train and cross-train VA certifying officers and support CSAAVE annual applications process. Support implementation of new systems and upgrades of add-on and ancillary systems that support the academic.
• Support and participate in the development, delivery, and training of business processes, systems usage, data integrity, and end-user training regarding best practices for Registrar processes/procedures.
• Manage best practices with course equivalency issues related to transfer evaluations and degree audits.
• Serve as a committee representative and collaborate frequently with campus partners across the university.
• Participate in professional development activities and associations.
• The above statements describe the job's essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.

• Bachelor's Degree.
• Three (3) years of progressively responsible management experience in higher education administration or related records/academic administrative office in a higher education institution.

• Master's Degree.
• Three (3) years of progressively responsible management experience in higher education administration, preferably in the Office of the Registrar and/or other records environments and/or academic administrative offices.
• Knowledge of Registrar Office functions.
• Knowledge of the rules, regulations, and policies regarding student records and application to degree requirements.
• Knowledge of customer service standards and procedures.
• Knowledge of records archiving scanning and/or retrieval.
• Knowledge and clear understanding of the Family Educational Rights and Privacy Act (FERPA).
• Knowledge of manual and electronic degree audit software and processes.
• Knowledge of commencement processes.
• Knowledge of Banner Software.
• Ability to investigate and analyze information and to draw conclusions.
• Ability to maintain confidentiality of records and information.
• Ability to effectively operate a personal computer and utilize appropriate software in communication with students/staff.
• Ability to develop, plan, and implement short- and long-range goals.
• Ability to foster a cooperative work environment.
• Employee development and performance management skills.
• Ability to create and edit written material.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to use independent judgment and to manage and impart information to a range of clientele.
• Skill in accessing internet information services.
• Ability to counsel students.
• Ability to process in a timely manner all information to be digitized and organized into the student's file.
• Ability to function as the authority on issues of degree audits and degree requirements.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.