Sr. Global Account Manager, Seattle Metro

Role Overview

As a Sr. Global Account Manager at Lenovo, you will manage and expand named strategic accounts in the Seattle area. You will work closely with high-profile clients, leveraging Lenovo's comprehensive product and service portfolio to meet their needs and drive business growth. This role requires a consultative selling approach, a deep understanding of client business processes, and navigating complex sales cycles.

Key Responsibilities:

Client Relationship Management:

• Develop solid and long-lasting relationships with key stakeholders within assigned global accounts.
• Serve as clients' primary point of contact, addressing their needs and ensuring high customer satisfaction.

Sales Strategy and Execution:

• Develop and execute strategic account plans to achieve sales targets and objectives.
• Identify and pursue new business opportunities within existing accounts.
• Collaborate with internal teams, including product management, marketing, and service delivery, to develop tailored solutions for clients.

Consultative Selling:

• Understand clients' business challenges and objectives, providing consultative advice and proposing effective solutions.
• Present Lenovo's product and service offerings in a compelling manner, demonstrating value and ROI.

Market and Industry Analysis:

• Stay informed about industry trends, competitive landscape, and market conditions to identify opportunities and threats.
• Provide insights and feedback to internal teams to inform product development and marketing strategies.

Account Management:

• Monitor account performance, ensuring alignment with contractual agreements and service level expectations.
• Conduct regular business reviews with clients to discuss performance, opportunities for improvement, and plans.
• Build, present, and execute on Account Plan Reviews (APR)

Reporting and Forecasting:

• Maintain accurate and up-to-date sales forecasts and pipeline reports.
• Prepare and deliver regular reports on account status, sales activities, and market conditions to senior management.

Basic Requirements

• Bachelor's degree, MBA or equivalent experience required.
• Ability to travel more than 50% of the time.
• 10+ years of sales experience
• Reside in Seattle

Preferred qualifications

• Proven track record of successful sales
• Must have strong interpersonal and communication skills, and the ability to manage multiple complex sales engagements.
• Proven ability to grow a business with a global organization as a client.
• Excellent presentation skills and executive presence