Computer User Support Specialist, Senior

Brandes Associates, Inc.

United States, California, Naval Air Station Point Mugu

Jan 03, 2025

Job Locations

US-CA-Point Mugu

Req No.

2024-1894

Category

Computers/Software

Type

Regular Full-Time

Clearance Level

Secret

Overview

BAI, a defense contractor, is seeking a Computer User Support Specialist Senior with 10+ years' experience for Department of Defense program onsite at Naval Air Weapons Station China Lake in Ridgecrest, CA. and/or Point Mugu Naval Base in Camarillo, CA. Opportunities for career advancement, excellent benefits and long-term stability are some of the advantages of our growing, employee-focused company.

Salary

The typical annual salary range for this position is $72,000.00 USD to $89,000.00 USD. Salary will be based on current qualifications, directly related experience, geographic location, and possible contractual requirements which could fall outside of this range.

Responsibilities

Provide technical assistance to computer users

Answer questions or resolve computer problems for clients in person, or via telephone or electronically
May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems
Senior level person typically works on high-visibility or mission critical aspects of a given program and performs all functional duties independently
Senior level person may oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job
Monitor computer system performance to ensure proper operation
Collaborate with others to resolve information technology issues
Provide technical support for software maintenance or use
Install and maintain computer hardware
Resolve computer software problems
Install software and test computer software performance
Train others in computer interface or software use

Qualifications

Over 10+ years of experience performing the duties described in the Functional Description and Responsibilities.
Excellent communication and interpersonal skills-verbal, non-verbal, written, and listening-for staff, customer and organizational level communications, both formal and informal
Ability to work independently; self-starter
Working knowledge and use of Microsoft Office suite programs, MS Word, Excel, Access, PowerPoint, and SharePoint

EDUCATION

Degree: MA/MS degree in a Computer, Information Science field, Mathematics or a relevant technical discipline.

Allowable Substitution: Bachelor's Degree plus 4 years additional work experience may be substituted for a Master's Degree.

CLEARANCE

Condition of Employment: Applicant must have an active DoD Secret Level Clearance. Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information.

CITIZENSHIP

The applicant must have US citizenship at time of application.

BAI is an Equal Opportunity Employer of minorities, females, protected veterans, and individuals with disabilities.