On Call Concierge

Make your next move an expert one.

At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

About you

Strong client relationships are important to you. You enjoy playing a central role in customer care by bringing superior organizational skills, attention to detail, and a positive attitude to everything you do.

As a on call Concierge in Richmond, VA, you'll always display a warm, friendly and professional greeting to all those entering the property. Additionally, you'll professionally answer calls in a friendly manner, while maintaining accurate records of service requests and providing status updates.

In this role, you will:

• You effectively assist guests; provide excellent customer service to customers and tenants with reservations; and respond promptly and accurately to specific requests

• You respond in calmly and effectively to any emergency situations that may arise

• You successfully maintain all service files

What you'll bring

• High School Diploma or GED

• Strong customer service experience

• Strong organizational and prioritization skill

• Customer service background in commercial real estate or hospitality

• Excellent verbal communication skills

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Make your next move an expert one and join us as we lead the industry into the future.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.

For all other inquiries, including general application support or questions regarding open positions, kindly direct your email to the recruiting team at colliers.careers@colliers.com.