AVP, Program Development & Analytics General Summary:
Provides leadership in the management of the Mortgage Purchase Program. Offers strategic and analytical support to the program including program development and evolution, provides direction and support to staff. Responsible for technology, data, and reporting activities and participates in managing pricing and credit risk management functions.
Principal Duties and Responsibilities:
- Leads all technology and data aspects of the program. Manages system functionality, data, and reporting and their interactions with processes and business requirements within the department and across the Bank. Oversees the design, development, and maintenance of program technology and data management.
- Assist with identification, development, implementation, and ongoing management of MPP strategies, program development, business processes, and project implementation.
- Actively participates in the management of program pricing. Oversees monitoring function, including rate levels, secondary market activity, and compliance with minimum spread requirements, and advises on the price offerings to program participants.
- Actively participates in the management of credit risk for the program. Establish and maintain an oversight program for tracking, monitoring, and reporting of portfolio characteristics, modeled credit risk levels and action triggers and thresholds.
- Participates in quarterly PI Planning and Agile team processes and serves as a Data Steward in collaboration with the Data and Analytics team.
- Participates in hiring, training, leading, managing and mentoring financial analysts. Consults with management on complex or sensitive employee issues. Maintains and promotes positive employee relations.
- Oversee reporting to internal and external entities.
- Participates in bank management committees pertaining to information technology and disaster recovery.
- Manages the department's disaster recovery plan.
- Performs these and other duties as assigned by leadership.
Minimum Knowledge, Skills and Abilities Required:
- Knowledge at a level normally acquired through the completion of a Bachelor's degree in Business, Finance, Economics, Computer Science, Data and Analytics, or related field of study. Master's degree preferred.
- Minimum of 10 years in an increasing contributory role in business process/data analysis, project management, or credit risk management.Relevant work experience exceeding these terms, or formal certifications/professional education in business/data process management or similar field may be considered in lieu of formal academic requirements.
- Five years of experience in a management capacity is required.
- Knowledge of, and experience working in, the financial services industry, especially the mortgage industry, is required.
- An understanding of information technology. Experience with working in an Agile project structure and Scrum framework is highly desired. Advanced knowledge of Excel, Access, Visual Basic for Applications (VBA), Structured Query Language (SQL) and relational databases is required.Experience with systems implementation, functional specification writing, and technical aspects of customized development is strongly preferred.
- Knowledge of and experience with credit risk management is required.
- Excellent analytical skills to assess business process and determine appropriate solutions.
- Ability to work independently and to prioritize work assignments.Capability to research, identify and implement solutions to various administrative problems.Analytical skills necessary to develop factual reports or summaries through data gathering, interpretation and compilation of results.
- Demonstrated commitment to diversity and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and actively engages in D&I events and learning opportunities.
Working Conditions:
Normal hybrid working environment requiring the use of a PC. Must be disciplined and self-motivated to accomplish goals under remote working conditions with limited supervision.
Occasionally work outside the Bank's normal business hours (i.e. weekends, evenings or early morning) as necessary to meet project schedules.
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