Quality, Regulatory, Safety and Trust Specialist (III)

Imagine playing a pivotal role at the intersection of cutting-edge artificial intelligence and consumer-facing digital health technologies. Partnering with Aquent and our industry-leading technology client, you will have the unique opportunity to safeguard the quality, safety, regulatory compliance, and trust across flagship digital products, including conversational AI, media platforms, and cloud solutions. In this dynamic role, your guidance will directly ensure that innovative health features, advanced AI experiences, and consumer digital tools launch safely and compliantly, making a tangible impact on millions of users worldwide.

About Our Partner and the Role

Aquent has partnered with a global technology pioneer to provide a 4-month employee leave coverage opportunity. Reporting directly to the Regulatory, Quality, and Safety Operations leadership, you will serve as the first line of regulatory advisory and review for cross-functional product and marketing teams. This is an exciting, fast-paced role where you can jump in, partner closely with line management to ramp up quickly, and provide immediate operational coverage to keep groundbreaking projects moving forward safely.

What You Will Do

In this role, you will act as a critical guide for product development and marketing, ensuring all innovations align with safety and regulatory standards. Your daily contributions will include:

• First-Line Regulatory Advisory: Act as the primary point of contact for product teams, fielding ad-hoc regulatory, safety, and quality questions for advanced AI, media, and cloud products.
• Proposal & Marketing Reviews: Conduct weekly regulatory reviews of product proposals and evaluate marketing, communications, and PR materials to ensure appropriateness, compliance, and proper guardrails.
• High-Priority Escalations: Identify potential risks outside approved guardrails, structure actionable proposals, and escalate complex determinations to senior leadership under tight turnarounds (approximately 48-hour SLAs).
• Regulatory Intelligence & Tracking: Monitor, track, and interpret emerging domestic and global laws, guidelines, and standards, translating complex implications into clear guidance for internal teams.
• Cross-Functional Partnership: Collaborate daily with Product Managers, Legal, and the broader global operations team to align feature rollouts with organizational policies.
• AI-Assisted Workflows: Evaluate machine learning and large language models for quality and safety considerations, and leverage AI tools or agents to accelerate internal regulatory tasks.

What You Bring

Required Skills & Experience

• Professional Experience: 4+ years of professional experience in regulatory affairs, quality operations, or compliance.
• Domain Focus: Demonstrated experience operating in consumer-facing digital health and AI or digital technology environments (startups, large tech firms, or consulting backgrounds are all welcome).
• Regulatory Frameworks: Strong working knowledge of FDA-related regulations governing consumer digital health and software.
• AI / ML Literacy: Familiarity with machine learning and Large Language Models (LLMs)-specifically experience evaluating models for safety/quality and using AI agents to streamline day-to-day regulatory operations (model development or coding is not required).
• Stakeholder Alignment: Proven track record collaborating seamlessly with Product Management and Legal teams, with a clear understanding of when to escalate strategic regulatory decisions.
• Communication & Speed: Strong verbal and written communication skills with the agility to manage both steady weekly reviews and rapid 48-hour escalation cycles.

Preferred Skills & Experience

• Working familiarity or awareness of EU MDR, GDPR/privacy, and cybersecurity standards is a distinct advantage.