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HR Generalist

Ports America Shared Services, Inc.
United States, Washington, Tacoma
Nov 03, 2026
Description

The Human Resource Generalist supports the daily operations of Human Resources at Husky Terminal, helping deliver accurate, timely, and approachable support to employees and leaders. This hands-on role combines HR administration, HRIS administration, benefits billing reconciliation, onboarding, reporting, and audit support with employee engagement activities and special projects. The position also coordinates executive travel and provides administrative support that helps the HR function and business operate effectively.

QUICK FACTS

Compensation: $97,000 - $125,000, with a target range of $97,000 - $110,000, annually, depending on experience

Working Hours: Full-time, Salary, On-site

Reports To: Director, HR

Industry: Marine Terminal

Job Function: Human Resources

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

HR Administration and Employee Support



  • Serve as an accessible first point of contact for general HR questions, providing accurate information about established policies, benefits, HR systems, and routine processes.
  • Resolve routine inquiries within the scope of the role and refer sensitive, complex, or policy interpretation matters to the Director of Human Resources.
  • Maintain accurate employee records, personnel files, trackers, and HR documentation while protecting confidential information.
  • Prepare correspondence, forms, presentations, and employee communications; monitor deadlines and follow up on outstanding items.
  • Support HR audits by reviewing records, identifying missing or inconsistent information, assembling supporting documentation, and tracking corrective actions.


HRIS Administration and Reporting



  • Maintain employee data in the HRIS and related systems, processing authorized hires, employee changes, and other transactions accurately and on time.
  • Perform routine data checks and reconcile information across systems and reports; research discrepancies and coordinate corrections with appropriate partners.
  • Create and maintain reports, dashboards, and Excel trackers that support HR operations and leadership decisions.
  • Assist with system implementations, enhancements, procedure documentation, and employee or manager training materials.


Benefits Administration and Billing Reconciliation



  • Investigate billing discrepancies, track adjustments and credits, and coordinate resolution with carriers, benefits partners, payroll, and Finance.
  • Prepare reconciled billing documentation for review.
  • Support annual open enrollment through communications, meeting coordination, enrollment tracking, employee assistance, and data validation.
  • Help employees navigate routine benefits questions and connect them with the appropriate resources for coverage or claim-specific support.


New Hire Onboarding



  • Coordinate onboarding from the accepted offer through completion of new hire requirements, partnering with hiring managers, payroll, IT, and other departments.
  • Prepare new hire materials, coordinate orientation schedules, track required documentation and training, and enter or validate new employee information.
  • Help new employees understand HR resources, benefits enrollment steps, and key workplace processes.


Workers Compensation Tracking



  • Maintain the workers' compensation tracker, recording reported claims, key dates, status updates, and follow-up items based on information from authorized sources.


Employee Engagement and Special Projects



  • Support employee engagement activities, recognition programs, surveys, and company events through planning, communications, logistics, and participation tracking.
  • Provide coordination support to the engagement committee, including scheduling meetings, preparing materials, documenting action items, and following up on commitments.
  • Assist with HR projects, process improvements, and program rollouts by maintaining project trackers, researching information, and preparing materials.


Executive Assistance and Administrative Support



  • Coordinate executive travel arrangements, including flights, lodging, ground transportation, and detailed itineraries in accordance with company guidelines.
  • Provide administrative and coordination support to the executive team based on evolving business needs


Additional Responsibilities include the following:



  • Comply with Corporate Safety and department policies and procedures.
  • Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies, and procedures; and actively participate in the Husky's Emergency Preparedness program and activities
  • This position description generally describes the principal functions of the position, the level of knowledge and skills typically required and the general scope of responsibility. It is not intended as a complete list of specific duties and responsibilities and should not be considered an all-inclusive listing of work requirements. Individuals will perform other duties as assigned


Position requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:



  • High School Diploma or equivalent.


RELATED EXPERIENCE:



  • At least two years of progressively responsible HR, benefits, HRIS, or closely related administrative experience, including experience handling confidential employee information.
  • Preferred experience working with a represented workforce
  • Knowledge of federal and multi-state employment law, human resources practices and employee relations including harassment/discrimination investigation and documentation experience.


REQUIRED COMPETENCIES:



  • Advanced problem-solving capabilities, including the ability to analyze complex situations from both a legal and human resource perspective and break them down into defined tasks and actions.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Prior policy development experience required.
  • Ability to work in a fast-paced environment and handle multiple priorities with accuracy and outstanding customer service skills.
  • Must demonstrate logic, initiative, reasoning, good judgment, and the ability to work
  • Sound judgment, discretion, and the ability to recognize when a matter requires escalation.


TECHNICAL SKILLS:

To perform this job successfully, an individual should have knowledge of:



  • Experience with MS Word, MS Excel, MS Outlook, etc.
  • Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems
  • Technically savvy and proficiency with Human Resources Information Systems, specifically UKG, Cornerstone, Employee Navigator.


REQUIRED CREDENTIALS:



  • Valid Washington State driver's license, insurance, and reliable personal transportation
  • Valid TWIC Card


PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to lift and/or move up to 50 pounds. The employee is regularly required to stand for long periods of time; walk; use hands to finger, handle, or feel; balance; bend and reach with hands and arms; use feet to operate foot pedal operation; and talk or hear. Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may be exposed to a wet environment, changing hot and cold climates based on weather conditions, work near moving mechanical parts and large machines, fumes, airborne particles, outdoor conditions. The noise level in the work environment is loud when working outside by machines otherwise office environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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