General Manager

Job Summary:

The General Manager will oversee operations and tasks performed at respective office to ensure all facets run smoothly and at a profit, make necessary decisions for the office in order to ensure compliance with company and government regulations, and direct the workflow of drivers, packers, and helpers as needed, ensuring a positive experience for the customer through training and a positive work environment for employees

Essential Functions:

• Review financial statements to determine where improvements need to be made
• Meet with associates on a regular basis to communicate expectations and scheduling
• Assign work to subordinates in a manner that is conducive for the office to run at a profitable and efficient manner as well as follow up on assigned tasks
• Intervene as necessary in all facets of the office
• Determine ways to advertise and get leads on potential moves
• Authorize invoices for payment and transmit invoices to corporate office
• Make any personnel decisions as necessary including hiring or recruitment, terminations, evaluations, and disciplinary reports
• Report any significant issues to the Regional Vice President for further action as needed
• Ability to resolve employee conflict
• Communicate/escalate client related issues with move management/operations
• OTR recruiting
• OTR driver liaison
• Source equipment repair services
• Other duties as assigned

Knowledge, Skills and Abilities:

• Knowledge of company systems
• Knowledge of residential, commercial, and military move process
• Ability to problem solve effectively and efficiently
• Ability to take charge frequently

Required Education and Experience:

• Preferred: Bachelor's degree
• Required: Previous managerial experience
• Required: Previous experience in logistics and transportation

Working Conditions:

• Mostly indoors, working outdoors is sometimes required
• Lifting in excess of 20 lbs is sometimes required
• Lifting in excess of 50 lbs is rarely required
• Saturday work during summer busy season is required and may be occasionally required during non-peak season depending on business needs.