Phlebotomy Specialty Technician

Performs all aspects of phlebotomy and specimen collection, including venous and capillary blood collection and/or glucose testing, while adhering to established standards and practices. Verifies patient insurance information and performs basic data entry to register and accession inpatient and/or outpatient orders in compliance with the MedStar Laboratory Compliance Plan.

• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.

• Collects blood specimens from patients in accordance with laboratory policies and procedures.

• Complies with the MedStar Laboratory Compliance Plan by ensuring that a medically necessary diagnosis (ICD-10 code or descriptive diagnosis) is submitted, verifying physician signatures, determining whether an Advance Beneficiary Notice (ABN) is required, and obtaining the patient's signature when necessary prior to specimen collection.

• Greets patients in a courteous and professional manner. Verifies patient identification in accordance with hospital policy. Performs phlebotomy procedures proficiently, including skin and heel punctures when applicable, on all patient types. Accurately enters physician orders into the Laboratory Information System (LIS). Labels patient specimens accurately and immediately following collection in accordance with laboratory policies and procedures.

• Maintains a good attendance record and effective working relationships with other departments and coworkers.

• Maintains a clean and sanitary work area. Assists with the care and maintenance of departmental equipment and requests supplies as necessary.

• Participates in or assists with training new associates.

• Responds to telephone calls courteously and efficiently.

• Participates in meetings and serves on committees. Represents the department and hospital in community outreach efforts.

• Participates in multidisciplinary quality and service improvement teams.

The following are required:

• High school diploma or GED.

• Completion of a hospital-approved phlebotomy course.

• Six months of phlebotomy experience preferred.

• Certified Phlebotomy Technician (CPT) certification or equivalent phlebotomy certification preferred.

• Valid Maryland driver's license and dependable vehicle for transportation preferred.

• Basic computer skills.

• Effective verbal and written communication skills.