Technical Support Associate

1st shift: 7am start time

2nd shift: 2pm start time

9.5 hours total with 30 minute lunch.

Schedule:

Week 1: Monday - Friday

Week 2: Monday - Thursday with Friday off

***Ability to work weekends as needed***

Training: 1st shift for approximately 6 months before moving to 2nd shift.

TECHNICAL SUPPORT ASSOCIATE - Repair & Maintenance Tech - Optics CMC

What You Will Do:

• Tests, troubleshoots, repairs, maintains, and installs a wide variety of electronic, electromechanical, mechanical, computer, laboratory, and scientific systems and/or equipment.
• Maintaining the equipment and resources across four factories in one location: Optical Fabrication, Diamond Point Turning, Optical Coating and Assembly/Test.
• Collaborating with and working alongside a team of experienced equipment technicians to identify equipment, machinery, and other functions specific items that through normal production, calibration or preventative maintenance activities are in needed of correction.
• Utilizes various engineering and scientific drawings, manuals, and other related documentation in the performance of their tasks.
• Upgrading and modifying production equipment
• Procuring and installing new capital equipment.
• Participating in factory equipment layouts.
• Maintaining equipment documentation pertaining to Preventive Maintenance / Lockout - Tagout Procedures / Equipment inventories.

Qualifications You Must Have:

• Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience.
• Relevant experience is the following in any combination:
  
  
  
  • Equipment maintenance in a production or factory environment
  • Experience in electronics / or mechanical components
  • Experience troubleshooting technical, equipment, or automated equipment
  • Hand tool experience (multimeters, current probes, and/or test & measurement instruments.
  
  
  
  
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

Qualifications We Prefer:

• Ability to work from schematics, written procedures, and oral instructions.
• Must be able to interface with persons of multiple disciplines and job functions.
• Proven history of demonstrating initiative, persistence, and creativity in problem solving
• Prior experience with Optical Coating (vacuum) and Diamond Point Turning equipment.
• RF Power systems experience.
• High voltage experience in 480, 208 3-phase, 110 and DC voltages
• Understanding of programmable logic controllers (PLC's) and ladder logic.
• Ability to lead modification or upgrade projects of existing equipment.
• Excellent oral and written communications with ability to work with minimum direct supervision.
• Ability to collaborate and influence development of project objectives and goals with external customers and internal stakeholders.
• Knowledge of the optics industry.
• Ability to multitask in a fast-paced dynamic environment.
• Operates well as part of a team and can work overtime on occasion.

US Citizen