Custodial Supervisor

Position Number: 40031674

Payroll Title: CUSTODIAL SUPV 2 (005188)

Job Code: 005188

Job Open Date: 9/28/26

Application Review Begins: 10/13/26

Department Code (Name): FACM (FACILITIES MANAGEMENT)

Percentage of Time: 100%

Union Code (Name): 99 Non-Represented

Employee Class (Appointment Type): Staff: Career

FLSA Status: Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: Grade 20

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $80,400 to $92,000/year. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $67,700 to $118,500/year.

Work Location: Bio Sciences Annex - 103

Working Days and Hours: Mon-Fri 2AM-10:30AM

Benefits Eligibility: (e.g., Full Benefits, Mid-Level Benefits, Core Benefits)

Type of Remote or Hybrid Work Arrangement, if applicable: N/A

Special Instructions: For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement: The mission of Facilities Management is to support the UCSB commitment to higher education and research by providing the highest quality campus environment. We operate, maintain, and improve physical assets of the campus in a professional manner while promoting sustainability and stewardship.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Under general supervision of the Associate Director of Custodial and Landscape Services, the Custodial Supervisor is part of the custodial supervisory team that is responsible for all aspects of the department's around-the-clock custodial services program involving from 100+ custodial working staff. The Custodial Supervisor has full management responsibility for achievement of operational, personnel, and customer satisfaction objectives for all staff on their assigned shift.

Required Qualifications:

• Required or equivalent certification High School Diploma
• 4-6 years Advanced knowledge in custodial and housekeeping services Required
• Ability to evaluate employee performance and participate in the progressive discipline of staff
• Ability to assign work orders to appropriate crew leaders and delegate responsibilities according to operational needs
• Ability to respond to complaints and requests form clients
• Ability to meet with clients regularly to review service delivery and clients' concerns
• Ability to keep clients informed with respect to changes in staffing and service delivery
• Ability to report job related injuries and illnesses according to established procedures
• Ability to develop and monitor modified assignments for injured or ill employees
• Ability to ensure that employees submit proper medical documentation when ill or injured
• Ability to counsel employees concerning performance and other problems, and to document problems and counseling sessions
• Communication skills to keep supervisor informed of problems, recommend disciplinary action, and help manage discipline cases
• Ability to maintain scheduling within prescribed budgetary guidelines and submit payroll information for all employees
• Ability to report time worked on jobs on-line and approve and schedule vacation leave for subordinates
• Ability to collect data, fill-in for subordinates in their absence, and perform other duties as needed
• Ability to plan, organize, and direct routine custodial operations and ensure that work is done on time and to standards
• Ability to work with crew leaders to resolve service-delivery problems
• Ability to participate in Quality Assurance Program by performing inspections according to set schedule, train and supervise the custodial staff to maintain an orderly, safe, and efficient cleaning operation, ensure that employees are trained with respect to custodial methods such that only authorized equipment and products are used and used properly, and ensure that employees observe safe work practices
• Ability to ensure that safety training is conducted monthly and submit training reports to supervisor and Facilities Services safety officer
• Requires knowledge in the care and use of power equipment and has the ability to test new equipment and products
• Ability to enforce safety, hazardous materials, and custodial policies and procedures are adhered to, maintain file of Material Safety Data Sheets, and report safety hazards and vandalism
• Ability to request services from other Facilities Services units via the web server
• Ability to enforce biohazardous materials, equipment, and clean room policies and procedures and enforce proper handling and mixture of chemicals
• Bloodborne pathogens and sharps disposal training.

Preferred Qualifications:

• 1-3 years Supervisor or Lead experience Preferred
• 1-3 years Intermediate computer skills with the ability to learn new programs and hardware Preferred

Special Conditions of Employment:

• May be required to work extended hours, weekends, and/or alternate shifts, to meet the operational needs of the department.
• UCSB Campus Security Authority under Clery Act
• Required to hold a valid driver's license, have a driving record that is in accordance with local policies and procedures, and/or enroll in the California Employer Pull Notice Program.

• For multi-hire positions: Some positions filled under this posting may be required to hold a valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.

• Satisfactory criminal history background check

• UCSB is a Tobacco-Free environment

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

"Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

• 55% Management & Leadership - Oversees the work of team leads and workers on assigned shift. Communicates effectively to workers and team leads, addresses and resolves concerns promptly, and evaluates performance of team leads and workers in performance management process including written annual performance evaluations. Informally resolves personnel disputes and takes appropriate disciplinary actions when required. Maintains attendance records and assures staff attendance and productivity meets department requirements. Supports, coaches, and provides strategic service guidance to team leads in the accomplishment of department objectives of team performance, high worker morale, safety, productivity and quality of work. Ensures team leads develop and implement appropriate, regular inspections of all work performed in the unit.
  
• 30% Customer Satisfaction - Meets and communicates regularly with internal and external customers to seek feedback regarding quality of service and work performed by teams. Develops and implements effective, measurable methods of obtaining regular, systematic customer feedback. Provides all customer feedback to team lead promptly. Assists team leads in achieving customer needs.
  
• 15% Supplies & Equipment - Maintains appropriate inventory, records, reports, and distribution plans for all supplies, materials and equipment used by each team. Assures team leads maintain appropriate levels of supplies. Tracks and reports regularly costs of supplies, materials and equipment utilized by teams. Assists team lead in security and distribution of all supplies, materials and equipment at team level. Meets with vendors and suppliers to assure best pricing and availability of required materials. Develops and implements plan for repair of equipment as required.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.
As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit University of California Policy on Vaccinations - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Employment Opportunity:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Reasonable Accommodations:

The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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Application Status: If you would like to check the status of your application, please log into the Candidate Gateway where you applied and click on 'my activities'.