Specialist Lead, Marketplace Operations

Join a leading global organization at the forefront of innovation in consumer products, partnering with Aquent to find exceptional talent. This company is renowned for its commitment to excellence and driving market trends, offering a dynamic environment where your contributions directly shape operational success.

About the Role

We are seeking a highly motivated professional to join a fast-paced operations team supporting a key strategic business partner. In this pivotal role, you will serve as a subject matter expert, instrumental in optimizing operational performance, driving efficiency, and ensuring seamless supply chain execution. You will play a critical part in monitoring key metrics, identifying opportunities, and implementing solutions that enhance business decisions and overall operational health.

What You'll Do

• Monitor critical operational and performance metrics to identify trends, risks, and opportunities.
• Analyze and interpret business data to provide clear, accurate, and actionable information to internal and external partners.
• Support order book health, supply chain execution, service levels, and operational efficiency.
• Provide timely responses and issue resolution through email, phone, and cross-functional communication.
• Build and maintain strong relationships with a broad network of business partners.
• Support monthly shipment goal-setting and other operational planning activities.
• Identify process gaps and contribute to continuous improvement and efficiency initiatives.
• Support operational projects and help implement solutions that improve business performance.
• Work across multiple teams and business areas as priorities evolve.
• Ensure reporting and operational information is accurate, timely, and relevant.

What We're Looking For (Must-Have Qualifications)

• 2-3+ years of experience in supply chain, operations, customer operations/service, order management, finance, or a related field.
• Strong communication skills and exceptional attention to detail.
• Ability to work independently and make sound decisions in situations involving ambiguity.
• Strong time-management and multitasking skills in a fast-paced environment.
• Critical thinking and problem-solving skills with a results-oriented mindset.
• Experience working with operational data, performance metrics, reporting, or business analysis.
• Strong proficiency with Microsoft Office, particularly Excel, or equivalent business productivity tools.
• Ability to build effective relationships and collaborate with large, cross-functional teams.
• Flexibility to move between different business areas and quickly adapt to changing priorities.

Qualifications That Will Set You Apart (Nice-to-Have)

• Experience in supply chain operations, sales & operations planning (S&OP), performance management, planning, logistics, transportation, order management, or finance.
• Experience with enterprise resource planning (ERP) or other supply chain/enterprise systems. Experience with a specific platform is helpful but not required.
• Experience with reporting, dashboards, data visualization, or business intelligence tools.
• Retail, apparel, footwear, consumer products, e-commerce, or other high-volume operational experience.
• Experience supporting continuous improvement or process optimization initiatives.
• Previous experience working within a large global organization or complex cross-functional environment.
• Bachelor's degree in Supply Chain, Operations, Business, Finance, or a related discipline is preferred but not required.

Why This Role

This is an exceptional opportunity to join a collaborative operations organization where you will gain broad visibility across various critical functions, including supply chain, planning, finance, merchandising, and transportation. You'll have the chance to build impactful relationships across a large organization, tackle complex operational challenges, and directly contribute to enhancing overall business performance.

If you're an adaptable operations professional who enjoys solving problems, working with data, and partnering with people across a complex organization, we'd love to hear from you.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.