Group Operations Lead

PeopleTec is seeking a senior operations professional to provide business unit-level operational integration, execution visibility, and leadership support across a fast-moving portfolio of contracts, programs, customers, and internal initiatives. This position supports the Senior Vice President by improving coordination, follow-through, reporting discipline, and issue visibility across the business unit.

The selected candidate will work closely with directors, program managers, supervisors, corporate functional teams, and business development resources to help ensure operational actions are tracked, synchronized, and resolved in a timely manner. The role requires a trusted, proactive, and highly organized leader who can operate with limited direction, manage competing priorities, and translate leadership intent into coordinated action across the business unit.

This position is designed to strengthen operating rhythm, reduce administrative friction, improve visibility into contract and workforce matters, and help the business unit scale with greater consistency and discipline. The ideal candidate will be comfortable working across contract execution, workforce coordination, compliance tracking, corporate reporting, business development support, and senior leader decision support.

Duties

Business Unit Operations and Execution

Help establish and maintain the business unit operating rhythm, including leadership syncs, contract reviews, staff meetings, customer preparation sessions, internal tasker reviews, and recurring status updates.
• Track internal taskers, assignments, deadlines, cross-functional action items, decisions, commitments, risks, and follow-ups across the business unit.
• Improve consistency in how operational information is collected, organized, briefed, and reported to senior leadership.
• Identify operational gaps, emerging risks, dependencies, and seams across contracts and teams; consolidate relevant information and elevate issues that require leadership attention or decision.
• Serve as a central operational integrator across directors, program managers, supervisors, and corporate support functions.

Contract Operations Support

• Maintain awareness of contract execution status across the business unit portfolio, including key deliverables, schedules, milestones, staffing needs, funding status, customer commitments, and operational risks.
• Coordinate with program managers, directors, finance, contracts, HR, recruiting, security, and other functional teams to support timely issue resolution and contract execution.
• Support contract startup, transition, closeout, recompete, and task order activities by tracking actions, coordinating inputs, and ensuring responsible parties have visibility into deadlines and dependencies.
• Assist with preparation for contract reviews, customer engagements, leadership briefings, and internal performance discussions.
• Help ensure contract operations remain aligned with customer expectations, corporate requirements, and business unit priorities.

Workforce Coordination and Employee Lifecycle Support

• Support workforce planning across current contracts, projected growth areas, recompetes, and new business opportunities.
• Track recruiting actions, interview status, candidate progress, clearance timelines, onboarding requirements, workspace needs, start-date readiness, and other employee lifecycle actions.
• Coordinate with directors, supervisors, HR, recruiting, security, training, and facilities to help ensure employees and supervisors receive timely support.
• Monitor key workforce actions such as performance review cycles, mandatory training, certification needs, onboarding progress, employee engagement concerns, retention issues, and other matters requiring leadership visibility.
• Help connect new employees to the appropriate supervisor, contract, team, and business unit resources during onboarding and integration.

Corporate Administration, Compliance, and Reporting

• Manage or coordinate recurring corporate data calls, internal reporting requirements, compliance actions, administrative submissions, and time-sensitive requests affecting the business unit.
• Track completion of mandatory training, timesheet compliance, performance review deadlines, policy acknowledgments, reporting inputs, and other recurring corporate requirements.
• Consolidate inputs from directors, program managers, supervisors, and functional leads into accurate, executive-ready reports and roll-ups.
• Prepare or maintain dashboards, trackers, action lists, and summaries that provide leadership visibility into operational status, risks, staffing, financial health, compliance actions, and priority items.
• Help ensure administrative requirements are completed accurately, on time, and with minimal disruption to program execution and senior leadership focus.

Leadership Support and Decision Enablement

• Support the Senior Vice President by translating leadership intent into coordinated actions, clear tasking, and disciplined follow-through.
• Prepare leadership for customer, corporate, partner, and C-suite engagements by consolidating relevant context, open issues, decisions, risks, and recommended talking points.
• Filter, prioritize, and organize issues requiring senior leader attention while helping resolve operational matters at the appropriate level.
• Drive follow-through on leadership decisions, business unit initiatives, internal priorities, and recurring operational commitments.
• Provide candid assessments of operational health, execution risk, workforce issues, organizational friction, and areas requiring improved process discipline.

Business Development and Growth Support

• Track business development opportunities, recompetes, solicitations, customer needs, partner pursuits, and pipeline activities relevant to the business unit.
• Coordinate with directors, capture leads, technical subject matter experts, and corporate business development resources to gather timely inputs for opportunities and proposals.
• Support proposal development and capture activities by coordinating resumes, past performance inputs, staffing data, technical content, operational details, and internal review actions.
• Help capture lessons learned, contract performance insights, customer feedback, and business unit capabilities that can inform future growth efforts.
• Support customer and partner engagements when operational context, portfolio awareness, or business unit coordination is required.

Process Improvement and Scalable Operations

• Identify recurring operational friction points and develop practical solutions that improve speed, accountability, communication, and consistency.
• Improve internal processes for task management, reporting, onboarding, staffing coordination, contract reviews, issue escalation, and leadership updates.
• Support after-action reviews, lessons learned, and continuous improvement across programs and internal initiatives.
• Standardize templates, trackers, meeting rhythms, reporting formats, and operating procedures where they improve clarity and efficiency.
• Help the business unit mature repeatable, scalable operating practices that support continued growth without slowing execution.

Required Skills/Experience

• 8+ years of experience in business operations, program operations, portfolio coordination, program management support, or related operational leadership roles.
• Experience supporting DoD, Intelligence Community, federal government, or government contracting environments.
• Experience coordinating across multiple stakeholders, including program management, contracts, finance, HR, recruiting, security, business development, and senior leadership.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, taskers, and action items in a fast-paced environment.
• Strong written and verbal communication skills, including the ability to prepare concise leadership updates, status reports, action trackers, meeting summaries, and executive-level briefings.
• Ability to synthesize information from multiple sources, identify key issues, and present decision-ready updates to senior leadership.
• Working knowledge of contract operations, workforce coordination, compliance tracking, internal reporting, and corporate administrative processes.
• Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to operate with discretion, sound judgment, and professionalism when handling sensitive personnel, contract, customer, or business information.

Desired Qualifications

• Experience supporting a growing business unit, portfolio, division, or multi-contract operating environment.
• Experience supporting contract startup, transition, closeout, recompete, task order execution, proposal coordination, or capture support activities.
• Prior military, government civilian, defense industry, or Intelligence Community experience.
• Experience building and maintaining dashboards, trackers, reporting templates, operating rhythms, or other tools used to manage complex operational information.
• Familiarity with cleared workforce processes, onboarding coordination, clearance timelines, employee lifecycle actions, and federal contractor compliance requirements.
• Demonstrated ability to work independently, anticipate leadership needs, coordinate across organizational boundaries, and drive follow-through without creating unnecessary friction.

Education Requirements

• • BS from an accredited institution

People First. Technology Always.

PeopleTec, Inc. is an employee-owned small business founded in Huntsville, AL that provides exceptional customer support by employing and retaining a highly skilled workforce.

Culture: The name "PeopleTec" was deliberately chosen to remind us of our core value system - our people. Our company's foundation was built on placing our employees and customers first. With an award-winning atmosphere, we have matured into a company that boasts the best and brightest across multiple technical fields.

Career: At PeopleTec, we value your long-term goals. Whether it's through our continuing-education opportunities, our robust training programs, or our "People First" benefits package, PeopleTec truly believes that our best investments are our people.

Come Experience It.

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EEO Statement

PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, applicationhelp@peopletec.com and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify.