Assist. Director of Res Life Leadership-Engagement - 140315

Join the Residential, Retail and Supply Chain Services (RRSS) team at UC San Diego, a dynamic and innovative campus department dedicated to delivering exceptional service to the university community. As a valued RRSS team member, you will be contributing to a broad and complex organization consisting of five key units: Housing, Dining and Hospitality (HDH), Integrated Procure-to-Pay Solutions (IPPS), the UC San Diego Bookstore, Triton Print & Digital Media, and the Early Childhood Education Center (ECEC). With a focus on innovation and customer satisfaction, RRSS aims to inclusively meet the diverse needs of the UC San Diego community while fostering a sense of belonging for our students and staff.

As a member of the HDH team, you will be part of a self-funded unit with over 1,200 staff employees, over 2,000 student employees, and an annual operating budget of $371 million, providing housing and dining services to over 20,000 students, faculty, staff, and their families. At UC San Diego, we believe a job is more than just employment - it's a chance to be part of something meaningful. Along with competitive pay, we offer outstanding benefits, retirement plans, and a supportive environment that encourages both professional development and personal growth. Benefits begin on your first day!

The Upper Division Housing unit in RRSS leads and oversees the planning, development, implementation and success of programs, services, activities and processes for undergraduate students in the university's living-learning environments. The Upper Division Housing Team leads the residential student experience and serves continuing and transfer students from all undergraduate colleges who live across six residential communities; Pepper Canyon East, Matthews Apartments, the Rita Atkinson Residences, Pepper Canyon West and Pangea Residence Halls and Apartments. Housing over three thousand students, the Upper Division Housing team is critical to enhancing the student experience and increasing student engagement.

Under the direction of the Associate Director of Upper Division Housing, the Assistant Director of Residence Life - Leadership and Engagement (ADRLLE) is a live-in role that assists in coordinating significant portions of the residential life program. The ADRLLE assists with developing and implementing the residential life program as it relates to creating a safe and secure living and learning environment, student-focused community engagement initiatives, large-scale programs which supports students' personal, educational, social and professional development and is supportive of the educational vision. Under the guidance of the Associate Director, the ADRLLE coordinates the Resident Community Organizer (RCO) program, which includes the selection process, comprehensive trainings and providing work direction through weekly meetings and annual evaluations. The ADRLLE advises RCO, Resident Advisors and residential programming boards to implement comprehensive programming models that reflect the UC San Diego Principles of Community and the educational philosophy. The ADRLLE assists in managing a portion of the residential programming budget. The ADRLLE collaborates with college and university officials and departments in the management of student crises. In addition, the ADRLLE provides counseling and conflict mediation, enforcement of university policy and resolves conduct issues. The ADRLLE position requires well developed levels of, and demonstrated education and experience in, working independently, implementing organizational goals, understanding college student development, making decisions that impact individual residents, office administration and crisis response. Using knowledge and skills as a seasoned, experienced Student Services professional, performs the full range of duties and responsibilities within a Student Life specialization. Assesses situations and determines appropriate action or referral. Works independently under general supervision to provide information and interpretation of complex policies, procedures and regulations. Identifies and responds to student needs for programs, services, and crisis intervention.

• Thorough knowledge of advising and counseling techniques.

• Strong knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.

• Thorough knowledge of Student Affairs / Student Life specialization.

• Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.

• Abilities in project management, problem identification and reasoning skills.

• Ability to develop original ideas to solve problems.

• Skilled to manage a broad range of student services within the residential life community and knowledgeable of university services and resources.

• Ability to apply professional approaches to solve problems and organize programs and projects.

• Must live on campus in university-provided housing.

• Must be available for on-call emergency response including evenings, weekends and holidays.

• Must be available to work flexible hours including evenings, weekends and holidays.

• Attendance at new student and parent orientations, Move-in & Move-out, the annual Leadership Retreat, the Sun God Festival, Family Day, Transfer Admit Day and other campus-based programs as assigned is mandatory.

• Job offer is contingent upon satisfactory clearance based on Background Check results.