New

Float Clinic/Practice Assistant II

Massachusetts General Hospital
$17.71 - $24.94
tuition reimbursement
United States, Massachusetts, Chelsea
151 Everett Avenue (Show on map)
Jul 02, 2026
Summary - Performs administrative functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No. Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders, and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records. -Open and distribute unit mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -May be required to accept co-payments. -Takes messages related to prior authorizations, provider questions, prescription refills, and test results. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience office experience 0--2 years required Knowledge, Skills and Abilities - Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Description Department:Chelsea Specialties, Chelsea Health Center Schedule:40-hour, Days, Onsite Compensation: The pay rate for this position starts at $20.00 per hour, with increases based on the candidate's years of experience. Benefits: Medical, Dental, Vision, 403bretirementplan, tuition reimbursement,discounted MBTA pass &more! Step into a role where your work truly makes a difference every day!As a vital member of our clinical operations team, you'll provide administrativesupportto ensure our practice runs smoothlyandefficiently.In this dynamic, fast-paced role, you'll be the friendly face thatplaysa key role in creating a positive, efficient, and compassionate environment for both patients and clinical staff. The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.