HR Support Specialist

The HR Support Specialist provides administrative and clerical support for the day-to-day operations of the Human Resources department. This role supports the Senior Director of Human Resources, HR leaders, and HR Partners by coordinating administrative activities, maintaining accurate personnel and financial records, and serving as a resource for Mercyhealth partners.

The HR Support Specialist also assists with special projects and other departmental initiatives as needed. This position may require flexibility in work hours, including occasional overtime during peak business periods, and performs other duties as assigned.

Location: MercyCare Building - Janesville, WI

Shift: Monday - Friday, 7:30AM - 4:30PM

Schedule: Full Time (40 hrs)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets applicants, visitors, partners and customers by acknowledging them immediately with a warm welcome.
• Answers telephones timely and in a professional manner; screens and directs calls appropriately.
• Schedules appointments, meetings, seminars and other functions for the Senior Director and assists HR leadership with clerical duties as requested.
• Orders and maintains office supplies at appropriate levels within budgetary guidelines. Maintains and orders badge backers as needed.
• Sorts, screens and distributes internal and external mail. Prepares external shipping labels or certified mail as requested.
• Processes reimbursements for certifications, licensure and/or tuition assistance; monitors terminations for repayment/collections. Processing reimbursements for JMC clothing allowances.
• Updates/audits certification, life support or licensure in Workday and assists with primary source verifications.
• Places floral orders per the policy guidelines and assists in processing the payment for floral orders.
• Processes HR department invoices as requested.
• Maintains an organized office by updating employment posters and special activity fliers as needed.
• Assists with leadership list/labeling projects and maintains department forms, phone lists and room calendars as directed.
• Receives subpoenas, routing them to the Manager of Labor Relations and Compliance or Senior Director for processing. Responds to personnel file requests.
• Coordinates Partner Crisis Fund applications and ensure payments are made promptly once a quorum is reached.
• Processing Community Service Volunteer requests.
• Managing receipts for the Senior Director's corporate mastercard.
• Monitor and respond timely to Workday case management.
• Manage former School of Nursing transcripts.
• Assists with New Hire Orientation as requested.
• Assists with VP Forums and System Leadership meetings.
• Coordinates vetting of partners between Marketing and HRBPs.
• Support HRBPs with Attendance and Dependability corrective action processes.
• Provides administrative support for special projects.
• Attends meetings and participates on committees as directed.

EDUCATION & EXPERIENCE

• High school diploma or general education degree (GED).
• Three years of experience and/or training in secretarial field, or equivalent combination of education and experience preferred.

CERTIFICATION/LICENSURE

N/A

OTHER SKILLS AND ABILITIES

• Excellent keyboarding skills
• Ability to handle a multi-line phone
• Excellent organizational, communication, and time-management skills.
• Computer literate with knowledge of Microsoft Office Applications.
• Excel in customer service skills.

WORK ENVIRONMENT

The noise level in the work environment is usually quiet,

Occupational Exposure: Category C - No partners in the specified job classification have occupational exposure.

INFORMATION ACCESS

Partner may access patient care information, financial data, human resource data and strategic and planning data needed to perform their job duties as directed by the director.

WORK CONTACT GROUP

Partners, physicians, patients/family, visitors, vendors

SPECIAL PHYSICAL DEMANDS

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.

While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific visions abilities include close vision, peripheral vision, distance vision, color vision, depth perception, and the ability to adjust focus. Ability to read, write and speak English.

PAY RANGE:

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision

• Life & Disability Insurance

• FSA/HSA Options

• Generous, accruing paid time off

• Paid Parental and caregiver leave

• Career advancement and educational opportunities

• Tuition and certification reimbursement

• Certification Reimbursement

• Well-being Programs

• Employee Discounts

• On-Demand Pay

• Financial Education

• Annual recognition/awards events

• Partner appreciation days

• Family entertainment/attractions discount

• Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50

• One of Working Mother magazine's 100 Best Companies for Working Mothers

• A Top 50 Company and Top 10 Nonprofit for Executive Women