Position Information
| Posting Number |
PG196087TM |
| Position Number |
48SM76 |
| Position Type |
Temporary |
| Essential Job Duties |
Join a team dedicated to supporting the university community by ensuring travel and expense transactions are processed accurately, efficiently, and in compliance with university policies.
Key Responsibilities:
- Review and audit travel and expense documentation to ensure 100% compliance with University, State, and Federal regulations.
- Process employee expense reports and reimbursement requests while adhering to established policies, procedures, and departmental guidelines.
- Utilize the Concur Travel System and Web Travel System to review, process, and troubleshoot travel-related transactions.
- Serve as a knowledgeable resource for faculty, staff, and campus partners by providing guidance on travel policies, expense procedures, and reimbursement requirements.
- Clearly communicate policies and procedures through both written and verbal interactions, delivering exceptional customer service.
- Collaborate with team members and escalate complex issues to senior staff or supervisors when appropriate to ensure timely resolution.
- Build and maintain strong working relationships across campus while helping customers navigate travel and expense processes with confidence.
- Contribute to a culture of accountability, accuracy, and continuous improvement by ensuring all transactions meet compliance standards.
|
| Is Time Limited |
Yes |
| If Yes, Appointment Length |
11 months |
| Wolfpack Perks and Benefits |
As a Pack member,
you belong here, and can enjoy
exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our
Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
- Health Insurance for Temporary Employees
- Enhance your career with LEAD courses
Attend non-revenue generating sporting events for free.
Attain Work-life balance with our
Childcare discounts,
Wellness & Recreation Membership, and
Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. |
Department Information
| Job City & State |
Chapel Hill, NC |
| Department |
|
System Information
| Classification Title |
Temporary-Service Maintenance |
| Working Title |
UTS - Temporary Travel Program Associate at UNC Chapel Hill |
Requirements and Preferences
| Work Schedule |
Monday - Friday; 40 hours/week (remote) |
| Other Work/Responsibilities |
N/A |
| Minimum Experience/Education |
Minimum Years of Experience: 1 Minimum Years of Education After High School Required: 2
|
| Department Required Skills |
- Ability to interpret and enforce policy requirements; strong customer service through both written and verbal communication.
- Must have full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers.
|
| Preferred Years Experience, Skills, Training, Education |
- Candidates must possess at least 2-3 years of customer service experience in an administrative setting plus be detail-oriented.
- Ability to identify process errors and escalate issues as necessary
- Experience with expense report submissions for accurate documentation and information requirements
- Knowledge of university, state and federal policies for compliance purposes
|
| Required License or Certification |
N/A
|
| Valid NC Driver's License required? |
No |
| Commercial Driver's License Required? |
No |
Recruitment Details
| Anticipated Hiring Range |
$20.00/hourly |
Applicant Information
| Quick Link |
https://jobs.ncsu.edu/postings/232395 |
| EEO |
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. |
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