Security Officer Reception Operations Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Operations Specialist in Hicksville, NY, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a dynamic healthcare location as a Front Desk Professional, where you will greet visitors, manage access, support security-related procedures, and deliver exceptional customer service and communication. In this highly visible role, you will help create a welcoming experience while staying agile, reliable, and innovative. If you value teamwork, integrity, and a people-first culture, this opportunity offers a meaningful way to make an impact every day.

Position Type: Full Time

Pay Rate: $18.20 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by following security-related procedures, location-specific policies, and/or emergency response activities appropriate to a healthcare location.
• Monitor access to the lobby and reception area by verifying visitors, issuing badges or credentials, and directing patients, guests, and/or vendors in accordance with site procedures.
• Answer questions, receive incoming calls, and communicate with staff, visitors, and/or responders in a calm, professional, problem-solving manner.
• Respond to incidents, unusual activity, and/or critical situations at the front desk by documenting details and notifying appropriate personnel according to post instructions.
• Support daily front desk operations by maintaining accurate visitor logs, monitoring entry activity, and helping to deter unauthorized access to restricted areas.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Alarm panel experience is preferred.
• CPR and/or First Aid experience is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.