CLINIC PRACTICE MANAGER II

The Manager II, Clinic Practice

• Manages daily operations of physician practices to support high-quality, patient-centered care.
• Develops and implements operational and performance improvement plans.
• Applies financial analysis to support decision-making and resource allocation.
• Oversees staffing, scheduling, and resource utilization to meet operational demands.
• Leads and develops staff to support performance, engagement, and retention.
• Maintains collaborative relationships with physicians, leadership, and care teams.
• Monitors and improves patient satisfaction and service quality.
• Ensures compliance with regulatory, licensure, and accreditation standards.
• Communicates effectively with stakeholders and promotes open communication.
• Evaluates processes and implements improvements to enhance performance.
• Supports recruitment, retention, and professional development initiatives.
• Utilizes project management principles to support operational goals.

Education: Bachelor's degree required or 4 years of experience may be considered in lieu of degree.

Experience: Minimum of 3 years of supervisory experience required.

Licensure, Certification, and/or Registration: RN/BSN license may be required depending on practice model and regulatory requirements.

Life Support: Not required.

Other Minimum Qualifications: Strong leadership, problem-solving, communication, and organizational skills. Proficiency in Microsoft Office applications and electronic medical records systems. Ability to manage multiple priorities and drive operational excellence.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

Compensation Range:

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter:

Recruiter Email:

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

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