Airport HR Business Partner

As one of the largest and fastest-growing transportation and mobility service providers in the country, LAZ delivers innovative, reliable, and customer-first solutions that go far beyond the curb. From campus shuttles and paratransit services to large-scale transit operations, we're redefining the way people get where they need to go safely, efficiently, and with a human touch.

Yes, we're experts in transportation, but what truly sets us apart is our commitment to people. Our motto says it all: "Parking is our industry. People are our passion." Whether we're optimizing shuttle routes, managing complex transit contracts, or enhancing rider experience through technology, our goal is the same: to elevate lives through better mobility.

If you're a Human Resources leader who thrives on operational excellence, community impact, and building high-performing teams, let's talk.

The Spirit of the Position:

The Human Resources Business Partner (HRBP) serves as a strategic and operational partner to Transportation and Airport Operations leadership, ensuring a compliant, efficient, and employee-focused workforce. This role integrates HR leadership, regulatory compliance, employee relations, and workforce planning to support DOT-regulated and airport environments while aligning with company policies and client requirements.

Compensation: $80-90K, bonus eligible!

Position Type: Fully Onsite

LAZ also provides additional optional benefits such as:

• Optional life insurance
• Paid time off
• Holiday pay
• Reimbursement for approved travel expenses

Key Responsibilities:

• Directly oversee and coordinate 2 HR Administrators, ensuring execution of HR processes and service delivery.
• Coach, develop, and support HR staff and operational leaders to drive consistency and best practices.
• Serve as liaison with SBE and Joint Venture HR leaders to ensure alignment, oversight, and consistent application of progressive discipline.
• Act as primary HR partner between Operations, Safety, Talent Acquisition, and corporate HR functions
• Advise and coach leadership on employee relations, performance management, and progressive discipline.
• Ensure consistent administration of corrective action practices across all partners and workgroups.
• Maintain compliance with DOT, FMCSA, FTA, airport, federal, state, and local labor regulations.
• Manage investigations, audits, and regulatory reviews; ensure documentation is complete and audit-ready.
• Interpret and apply policies, procedures, and collective bargaining agreements where applicable.
• Develop and implement staffing plans to ensure adequate coverage across operations, including management, drivers, dispatch, maintenance, and support staff.
• Partner with Talent Acquisition to recruit, vet, and onboard employees in a timely and compliant manner.
• Ensure compliance with hiring standards, including labor, safety, and airport badging/security requirements.
• Support transition hiring strategies, including offering first right of refusal to incumbent employees to preserve operational continuity.
• Maintain documentation of hiring practices for audit and client review.
• Administer all required training programs, including onboarding, safety, compliance, certification, and customer service training.
• Deliver and document required training such as recurrent training, cross-training, environmental modules, and operational procedures.
• Maintain complete and accurate training records in compliance with airport and regulatory standards.
• Partner with operations to ensure 24/7/365 supervisory readiness and defined chain of command.
• Conduct wage benchmarking and market analysis; provide documented justification of pay levels.
• Deliver workforce analytics, staffing insights, and KPI/SLA reporting to leadership.
• Manage employee records, and compliance documentation.
• Support payroll processes, leave administration (FMLA/disability), and benefits coordination.
• Administer workers' compensation claims and ensure timely reporting and case management.
• Support onboarding, background checks, and employment verification processes.
• Assist with operational transitions, acquisitions, and workforce integration activities.
• Partner with Safety and Operations teams to maintain audit-ready documentation.
• Participate in regulatory audits and compliance reviews.
• Support ongoing compliance with transportation and airport safety standards.

Requirements:

• Bachelor's degree in human resources, Business, or related field or equivalent experience.
• 5+ years HR experience with emphasis on employee relations, compliance, and workforce operations.
• Experience with CBA contracts, knowledge of DOT, FMCSA, FTA preferred.
• Knowledge of labor laws, and HR best practices.
• Strong communication, organizational, and problem-solving skills.

Skills:

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Excellent teambuilding and interpersonal skills.
• Ability to work independently and multitask.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.

Physical Demands:

• Ability to lift, push, and pull at least 20 pounds.
• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to stand and walk for extended periods of time.
• Ability bend, stoop, squat, and lift frequently throughout a shift.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristics in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

LAZ Parking participates in E-Verify.