Donor Relations and Database Specialist

• Record and process charitable contributions from a variety of sources, including outright gifts, pledges, sponsorships, grants, stock transfers, donor-advised funds, planned gifts, and event revenue.

• Manage pledge administration, including tracking commitments, generating invoices, monitoring payment schedules, and supporting collection and reconciliation efforts.

• Maintain accurate and complete donor and constituent records within Salesforce and related systems.

• Ensure data integrity through ongoing record maintenance, audits, updates, and quality control procedures.

• Support gift reconciliation processes in partnership with Foundation and Finance staff.

• Coordinate the Foundation's gift acknowledgment process, including preparation of tax receipts, acknowledgment letters, stewardship communications, and donor recognition activities.

• Track stewardship activities and donor recognition commitments.

• Respond to donor inquiries related to gifts, pledges, sponsorships, acknowledgments, and third-party fundraising activities.

• Support administration of third-party fundraising events and community fundraising initiatives.

• Assist in optimizing the Foundation's use of Salesforce, including workflows, reporting, dashboards, data structure, and process improvements.

• Generate reports, mailing lists, donor profiles, prospect summaries, and analytics to support Foundation leadership and fundraising activities.

• Collaborate with team members to identify opportunities for improved efficiency, reporting, and data utilization.

• Conduct wealth screening, prospect research, and constituent analysis to support donor identification, qualification, and portfolio development.

• Prepare prospect profiles, briefing materials, and background research for Foundation leadership, board members, and fundraising staff.

• Monitor and update prospect information and philanthropic activity.

• Coordinate purchasing and ordering for Foundation-supported patient care and program initiatives, including items for pediatric treatment units, patient support programs, therapeutic activities, and other Foundation-funded projects.

• Assist with administrative functions including scheduling, meeting preparation, document management, and project coordination.

• Support Foundation leadership with special projects and operational initiatives.

• Support Foundation events through registration management, guest tracking, nametag preparation, auction or sponsorship administration, onsite event support, and post-event reconciliation.

• Attend select Foundation events, donor gatherings, and community engagement activities as needed.

Additional Job Description:

• Position requires walking, sitting and standing. Lifting is moderate; must be capable of lifting a minimum of forty (40) pounds. Reaching, handling, grasping and manual dexterity are necessary to operate various equipment.

• Verbal and hearing ability are required to interact with staff, consultants, patients and family members of patients. Numerical ability is required to maintain records and operate a computer.

• Tact is required to interact effectively with employees and professional staff. Logical thinking and discretion required to make decisions in initiating and implementing policies and procedures and standards.

• Must be able to read and communicate through written, verbal and auditory skills and abilities.

• Must be physically/mentally able to perform job duties as verified by a physical exam by a licensed physician, per post-employment physical.

• Associate's or Bachelor's degree preferred, along with at least three years of experience in nonprofit operations, fundraising administration, database management, donor relations, or a related field; 3-5 years of relevant experience may be considered in lieu of a degree.

• Experience with Salesforce or similar CRM/database platforms strongly preferred.

• Experience with gift processing, pledge management, prospect research, and donor stewardship activities preferred.

• Strong analytical, organizational, and problem-solving skills.

• High degree of accuracy and attention to detail.

• Excellent written and verbal communication skills.

• Ability to handle confidential donor and organizational information with discretion.

• Proficiency in Microsoft Office Suite, particularly Excel and Word.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)