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Arm & Hammer Dairy Technical Service Manager

Church & Dwight
500 Charles Ewing Boulevard (Show on map)
Jul 01, 2026
Job Summary

Arm & Hammer is seeking a Dairy Technical Service Manager to join our team. This role is responsible for providing technical support to the North America sales personnel, key influencers, and distributors. Serve as an Arm & Hammer Animal Nutrition commercial and technical representative to manage the relationships with dairy producers and their network of influencers.

Work Environment

Remote: This role is performed on a remote basis. Occasional attendance at in-person meetings required as business needs dictate.

Role Accountabilities and Responsibilities
  • Deliver technical support aligned to defined sales targets for accelerated growth in North America.
  • Interface with AHAN Marketing, Sales, Product Management and, Innovation functions to ensure support activities align with respective functional group initiatives.
  • Provide on-farm customer support as coordinated by the sales organization.
  • Field, log and respond appropriately to technical customer inquiries.
  • Provide technical troubleshooting and customer problem solving.
  • Develop and conduct internal & external customer technical training.
  • Develop and conduct product/offering on-farm demonstration trials.
  • Interface with other Technical Services Managers to facilitate collaborative idea exchange.
  • Must be able to travel up about 60%.
Skills and Competencies
  • Strong written and verbal skills and the ability to make professional presentations and proposals to both internal and external customers.
  • Demonstrated ability to build and maintain strategic customer relationships, handle multiple priorities and work in a self-direct manner, in a fast-paced environment.
  • Strong PC skills to include MS Office.
Education and Experience
  • PhD in Dairy Nutrition or a DVM with strong training/experience in dairy nutrition.
  • Minimum of five years industry or university experience in technical support with primary expertise in dairy production in the U.S.
  • Previous product development experience helpful.
  • Proven track record of working in a team-based environment.

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/

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