Parking Officer

Parking and
Transportation Services (PATS) is seeking a detail-oriented individual with
strong customer service skills to serve as a Parking Enforcement Officer. This
position requires a reliable individual who can consistently report to work as
scheduled and fulfill assigned shifts. The role involves providing parking and
campus information, communicating, enforcing parking rules and regulations, and
ensuring a safe and organized parking environment across UNM campuses.

The ideal candidate will
possess excellent communication and interpersonal skills, thrive in
public-facing roles, and be comfortable working outdoors in a physically active
environment. This individual must be a dependable team player and demonstrate
the ability to understand and apply policies, procedures, and regulations
relevant to the position.

Key Responsibilities:

• Communicate parking regulations and campus information effectively to students, staff, faculty, and visitors.
• Monitor campus parking facilities for safety concerns, report unusual activity, and assist with traffic control as needed.
• Patrol parking lots and structures to ensure compliance with parking rules and report unsafe conditions.
• Issue citations for parking violations, apply vehicle boots, and coordinate towing services when necessary.
• Support special event parking operations, including traffic and crowd control activities.

Requirements:

• Demonstrated reliability, including the ability to report to work as scheduled and maintain consistent attendance.
• Ability to work outdoors, standing and/or walking for at least 8 hours per day.
• Availability to work evenings and weekends.
• Strong interpersonal and communication skills.
• A commitment to providing excellent customer service.
• Capability to read, interpret, and apply policies, procedures, and regulations.

Join our team at PATS
and contribute to maintaining a safe, organized, and welcoming campus
environment for the University of New Mexico community!

See the Position Description for additional information.

• Possession of a valid New Mexico driver's license is a requirement for this job.
• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the CWA Collective Bargaining Agreement.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

High School Diploma or GED; no previous experience required.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Customer Service Experience: Proven ability to work effectively with a diverse group of customers, ensuring a positive and inclusive experience.
• Communication skills: Excellent written and oral communication skills, as demonstrated through the cover letter and interview process.
• Technical Proficiency: Experience using computerized equipment and technology in a workplace setting.

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

To be considered for this position, please ensure that you complete the online application and/or attach a current resume. Your application materials should include all relevant work experience, employment dates, and qualifications, as this information may be used to determine the selected candidate's pay rate and placement within the salary range.
In addition, please provide at least three (3) professional references from current or former supervisors who can speak to your work performance, reliability, professionalism, and work ethic.
Incomplete applications or applications lacking sufficient employment history and supervisory references may not receive full consideration.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.