HEALTH IMPROVEMENT ADVISOR

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview:

The Healthcare Improvement Advisor supports organizational improvement and change management initiatives for OCHIN members and customers. This role involves driving quality as a business strategy. continuous improvement, and leading change management activities to support OCHIN staff and health center staff to adopt and implement change management and QI practices to achieve project goals and support high-quality, measurable, and sustainable clinical and operational outcomes.

Essential Functions:

• Continuous Improvement: Drive quality as a business strategy and support continuous improvement activities with health centers and across OCHIN teams.
• Knowledge Management: Manage and promote knowledge capture, analysis, and sharing within the team and across the organization.
• Change Management: Lead and design change management initiatives to ensure successful adoption of new processes and workflows for OCHIN and health center teams
• Stakeholder Engagement: Collaborate with internal and/or external stakeholders to support improvement and change management activities.
• Training and Development: Provide training and coaching on improvement methodologies, change management practices for OCHIN and health center teams as needed.
• Other duties as assigned.

• Experience in a telecommuter role required, including the use of remote technologies (e.g. Teams).
• Demonstrated experience communicating to a wide range of roles/stakeholders, both written and oral presentation; ability to identify/monitor tasks and timelines and work on multiple projects simultaneously; and demonstrated experience with electronic documentation and file management, including documenting health center engagement and maintaining status reports
• Demonstrated experience in continuous improvement, knowledge management, change management, and operational improvement preferred.
• Demonstrated experience supporting individual clinicians, care teams, and clinic leaders with implementing practice changes in a clinical setting
• Excellent computer skills, especially Microsoft applications OneNote, Excel, PowerPoint, Teams and SharePoint; comfort with exploring and learning new applications or databases.
• Self-motivated, preferably with strength in anticipating and resolving problems, and demonstrated problem solving skills, preferably with progressive management of increasingly complex tasks and strong process understanding of project lifecycle
• Prior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing-it's about understanding fit and setting you up for success.

Physical Requirements/Work Environment

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Some travel may be necessary to support OCHIN's business requirements which may require travel by air, vehicle, or train.

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel up to 10% nationally could be required based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

EOE - Disability/Vet

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