Senior Business Continuity Specialist, Full-Time, Hybrid, Marlborough, MA

Schedule

What You'll Do

Summary/Objective:

The Senior Business Continuity Specialist is responsible for supporting the design, implementation, and governance of the organization's business continuity and disaster recovery (BC/DR) programs. This role ensures the organization maintains effective resilience capabilities in alignment with regulatory expectations, risk appetite, and organizational priorities.

The Senior Specialist operates independently on complex assignments, providing guidance to business units, supporting resilience planning and testing, and delivering insights on risks, gaps, and program effectiveness. This role contributes to strengthening enterprise resilience through governance, analysis, and continuous improvement activities.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Support execution and enhancement of the enterprise business continuity and disaster recovery programs, including policies, standards, and governance practices
• Conduct and support business impact assessments (BIAs) and risk assessments, including threat, hazard, and resilience evaluations for business units and third parties
• Partner with business units to develop and maintain business continuity plans (BCPs) and disaster recovery strategies
• Facilitate and support testing and exercises, including scenario-based simulations and recovery validation activities
• Monitor and support response to business disruption events, including tracking, reporting, and participation in crisis management activities
• Support development of resilience reporting, metrics, and dashboards, providing insights on program effectiveness and emerging risks
• Identify and assess control gaps, risks, and improvement opportunities, and support remediation tracking and validation
• Provide guidance to stakeholders on business continuity best practices and regulatory expectations
• Support coordination of regulatory exams, audits, and reviews, including documentation and response activities
• Contribute to maintenance of program documentation, procedures, and standards
• Analyze data and trends to identify emerging risks and resilience vulnerabilities
• Support continuous improvement of BC/DR processes, tools, and methodologies

Typical Scope:

• Applies best practices and knowledge of internal/external business challenges to improve products, processes or services. Is accountable for small projects or programs with manageable risks and resource requirements. Resolves difficult and complex problems using judgment and analysis; contributes to problem solving in collaborative settings. Interprets policies and adapts them to new situations.
• Demonstrates judgment in selecting methods to solve problems that have cross-functional impacts or require balancing competing priorities. Applies advanced knowledge of job area with experienced understanding of functional area.
• Typically receives little instruction on daily work. Works independently within defined specialties; adapts methods and procedures for routine work with minimal oversight. Accountable for deliverables. May mentor others and coach or review their work.

What You'll Need

Education & Experience:

• Required Education: Bachelors degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree)
• Required Experience: 4 - 6 years of relevant experience

Qualifications & Skills:

• Strong knowledge of business continuity and disaster recovery frameworks and practices
• Understanding of operational resilience, crisis management, and risk assessment methodologies
• Experience supporting BIAs, continuity planning, and testing programs
• Strong analytical and problem-solving skills with ability to assess risks and controls
• Ability to communicate effectively across business and technical stakeholders
• Strong organizational and project management skills
• Experience with BC/DR tools (e.g., Fusion, ServiceNow, BC in the Cloud) preferred
• Experience with incident notification tools (e.g., Everbridge, AlertMedia) preferred

What We Do

DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares.

DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to career@dcu.org and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

DCU is not currently offering Visa transfer/ sponsorship for this position.