Remote New 
Web & Digital Experience Analyst Sr
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
| |
 United States, Arizona, Phoenix | |
 Jul 01, 2026 | |
|
Web & Digital Experience Analyst Sr Job ID: 322867 Location: Phoenix College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $60,136.00 - $78,176.50/annually, DOE Grade 116 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Situated in central Phoenix, Arizona, Phoenix College (PC) welcomed its inaugural class of students on September 13, 1920. A comprehensive community college with over 17,000 students and more than 150 degree and certificate programs, including two bachelor's degrees, Phoenix College embraces a student-centered approach to ensure quality teaching and learning. PC is a designated Hispanic Serving Institution (HSI) and is nationally recognized with the Seal of Excelencia. In 2025, PC was named as one of the top 16 community colleges in the nation as a Most Promising Place to Work by the National Institute for Staff and Organizational Development (NISOD). Join our top-tier faculty and staff as we innovate and lead in higher education. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary The Senior Web and Digital Experience Analyst manages daily web development, including page updates, UX/UI design, and HTML coding. This role provides technical support for Salesforce CRM and digital marketing automation to drive enrollment campaigns, lead generation, and student life cycle strategies. This role sits within Marketing, and Public Relations, working closely with the Student Affairs, and District Marketing teams. The Analyst conducts UX research and analyzes traffic for data-driven decisions. Serving as the primary internal resource, they advise departments on design, content strategy, and functionality via a structured ticketing workflow. Additionally, the Analyst manages digital accessibility compliance to ensure all content meets Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. Essential Functions 35% - Content Management: Interprets client web update requests and translates their vision to the website architecture. Executes web page edits and updates from client tickets, maintaining accuracy, timeliness, and adherence to brand standards. Serves as the primary point of contact for edit requests and manages the ticket workflow from submission to completion. 20% - UX & Accessibility: Ensures design consistency and upholds brand standards across the Phoenix College website. Guides UX strategic direction, manages accessibility compliance (ADA/Title II/WCAG), and provides recommendations to improve the overall digital experience for prospective and current students. 20% - Salesforce Digital Marketing Automation: Collaborates with Phoenix College, District marketing, and Student Affairs leadership on Salesforce Marketing Cloud (or CRM) lead generation, digital marketing campaigns, and student life cycle optimization. Provides technical support for automation workflows, list management, and performance reports to support enrollment goals. 15% - Client Consultation: Trains staff webpage users, assigns permissions, and meets with and advises clients on web page design and functionality. 10% - Proactive Web Content Research & Development: Researches trends in higher education web design, accessibility standards, and digital marketing. Proactively identifies opportunities to improve content relevance, search performance, and visual presentation. Performs other duties as appropriate & assigned Minimum Qualifications Bachelor's Degree from a regionally accredited institution in Graphic Design, UX/UI Design, Interactive Media Design, Digital Marketing, Information Technology, or Computer Science, and four (4) years of professional journey-level experience in developing, planning, and implementing creative visual design projects and campaigns. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications 1. Three (3) years of web design experience working with an existing framework of Enterprise Content Management Systems (CMS) within a larger organization. 2. Strong foundational experience with HTML and/or modern web design principles. 3. Has experience utilizing a Client Relationship Management (CRM) system, such as Salesforce Marketing Cloud. 4. Three (3) years of experience with graphic design software or programs (e.g. Adobe Creative Suite, Canva). 5. Demonstrated experience diagnosing accessibility barriers and implementing front-end or content fixes to meet WCAG 2.1 AA compliance. 6. One (1) year of experience working in Marketing, IT, Recruitment, or Enrollment Management. 7. One (1) year of full-time, relevant MCCCD experience within the previous two (2) years. Special Working Conditions ADA & OTHER REQUIREMENTS: Positions in this class typically require: reaching, standing, walking, lifting, typing, grasping, talking, hearing, seeing, and repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Working Conditions: Work is routinely performed in an indoor, office environment. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu MCCCD is an Equal Opportunity Employer. Posting Close Date Apply on or before 07/13/2026 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.erp.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322867&PostingSeq=1 jeid-518fa8a44c643840afce989983077209 | |