Remote New

Sr. Director, Commercial Operations (Diagnostics & Lab Servies)

Quanterix
tuition assistance, 401(k)
United States
Jul 01, 2026
Senior Director, Commercial Operations (Diagnostics & Lab Services) Remote - US Quanterix is a global leader in ultra-sensitive biomarker detection, enabling breakthroughs in disease research, diagnostics, and drug development. Its vision is to lead the next era of precision biomarker science to power earlier detection, better decisions, and improved human health. Its mission is to make biology measurable at its most fundamental level, delivering earlier insight when it matters most. Across discovery to clinical applications, Quanterix empowers scientists and healthcare providers to improve patients' lives through detection and understanding of disease. Its proprietary Simoa technology delivers industry-leading sensitivity, allowing researchers to detect and quantify biomarkers in blood and other fluids at concentrations far below traditional limits. With more than 3,400 peer-reviewed publications, Quanterix has been a trusted partner to the scientific community for nearly two decades. In 2025, Quanterix acquired Akoya Biosciences, The Spatial Biology Company, adding multiplexed tissue imaging with single-cell resolution to its portfolio. Together, the combined company offers a uniquely integrated platform that connects biology across blood and tissue-advancing precision medicine from discovery to diagnostics. ROLE SUMMARY: The Senior Director of Commercial Operations (Diagnostics & Lab Services) is responsible for setting the strategic direction, operating rhythm, and commercial infrastructure for both the Diagnostics Business Unit and Lab Services. This role partners closely with executive leadership and cross-functional stakeholders to scale commercial capabilities, strengthen revenue operations, optimize pricing and profitability, and ensure data-driven decision-making across sales, marketing, finance, product, operations, and laboratory services teams. As a senior leader, this position drives enterprise-level initiatives that improve commercial effectiveness, align priorities across business units, accelerate revenue growth, and support long-term business performance. WHAT YOU'LL DO: 1. Commercial Strategy & Execution Define and lead enterprise-level commercial operations strategies that accelerate revenue growth, market expansion, and scalable execution across the Diagnostics Business Unit and Lab Services Serve as a strategic advisor to executive leadership, translating business priorities into measurable commercial operating plans Evaluate new market opportunities, strategic partnerships, service offerings, and revenue streams with a focus on long-term growth and profitability across diagnostics and lab-based services 2. Sales & Revenue Operations Establish the commercial operating cadence for forecasting, pipeline governance, performance management, and executive reporting Architect and continuously improve sales processes, tools, KPIs, and governance models that support scale and accountability Partner with sales leadership to improve productivity, conversion, territory effectiveness, and resource allocation 3. Pricing & Profitability Own pricing strategy, discount governance, margin management, and commercial deal frameworks for diagnostics products, testing services, and lab-based offerings Lead advanced profitability analysis across products, customer segments, channels, and strategic accounts Develop pricing models and governance recommendations informed by market dynamics, competitive positioning, and financial performance 4. Data & Analytics Set the vision for commercial reporting, analytics, dashboards, and performance insights used by senior leadership Translate data insights into strategic recommendations that identify growth opportunities, risks, and operational priorities Establish governance to ensure data quality, consistency, and integrity across CRM, business intelligence, and commercial systems 5. Cross-Functional Collaboration Lead cross-functional alignment across sales, marketing, finance, product, customer success, operations, and Lab Services to execute commercial priorities for both supported business areas Drive alignment of go-to-market strategies, campaign effectiveness, launch readiness, and commercial performance objectives Provide senior commercial operations leadership for product launches, service commercialization, capacity planning inputs, and lifecycle growth initiatives 6. Process Improvement & Systems Evaluate, select, and govern commercial technology platforms, including CRM, sales enablement, forecasting, and analytics tools Lead process transformation efforts that simplify workflows, improve scalability, and reduce operational friction across the commercial organization Sponsor change management initiatives that drive adoption, accountability, and sustained operational improvements 7. Team Leadership Build, lead, and develop a high-performing commercial operations function with clear priorities, capabilities, and succession depth Set strategic goals, establish accountability mechanisms, and provide coaching to managers and individual contributors Cultivate a culture of ownership, collaboration, continuous improvement, and data-driven decision-making BASIC QUALIFICATIONS: Bachelor's degree in Business, Finance, Marketing, Life Sciences, or a related field required; MBA or advanced degree strongly preferred 12-15+ years of progressive experience in commercial operations, sales operations, revenue operations, business strategy, or related leadership roles, including experience supporting diagnostics, lab services, life sciences, healthcare, or similarly regulated markets 5+ years of people leadership experience, including leading managers, senior professionals, or cross-functional teams PREFERRED QUALIFICATIONS: Proven track record of driving revenue growth and operational efficiency Strong analytical skills and experience with data tools (e.g., CRM, BI platforms) Excellent leadership, communication, and stakeholder management skills EXPECTATIONS, COMPETENCIES, SKILLS & ABILITIES: Strategic thinking and execution Revenue operations (RevOps) expertise Data analysis and financial acumen Process optimization and systems implementation Cross-functional leadership Remote - US Travel 5% WHY YOU'LL LIKE WORKING WITH US: Our Technology: From discovery to diagnostics, Quanterix's ultrasensitive biomarker detection is fueling breakthroughs only made possible through its unparalleled sensitivity and flexibility. Simoa technology has delivered the gold standard for earlier biomarker detection in blood, serum or plasma, with the ability to quantify proteins that are far lower than the Level of Quantification (LoQ). Our industry-leading precision instruments, digital immunoassay technology and CLIA-certified Accelerator laboratory have supported research that advances disease understanding and management in neurology, oncology, immunology, cardiology, and infectious disease. Akoya Biosciences, a Quanterix company, is The Spatial Biology Company-bringing tissue context to life through high-resolution, single-cell imaging. Akoya's spatial phenotyping platforms help researchers visualize and measure how cells organize and interact within tissue to influence disease progression and therapeutic response. From discovery through clinical research, Akoya offers a full continuum of solutions, including PhenoCycler, PhenoImager Fusion and HT, and PhenoCode Panels. As part of Quanterix, Akoya complements a leading portfolio of ultra-sensitive biomarker detection technologies, together enabling a more complete view of biology and disease across both tissue and blood. Our Commitment to Employees: At Quanterix, our values are based on: Team, Innovation, Customer and Owner. Team: Challenge assumptions, not the person. Respect diversity of thought and hold ourselves to lofty standards Innovation: Stay curious, experiment, create and change Customer: Prioritize and celebrate these pioneers by doing our best to deliver on commitments Owner: Act with high integrity and in the best interest of Quanterix. Take measured risks and learn from their success and failures. We reward and recognize our employees by offering competitive compensation and a 401k plan with employer match, as well as competitive health, dental, and vision benefits for employees and their dependents. We also offer an unlimited vacation policy to all exempt employees, and a generous PTO policy for non-exempt employees. All employees are eligible for equity, employee stock purchase plan, a performance bonus, and 1:1 financial counseling/planning. We also offer Tuition Assistance. We have a free, state-of-the-art onsite fitness center for all employees. To keep you fueled up, we provide onsite employees with free snacks and drinks every day! DIVERSE & INCLUSIVE WORKPLACE: Quanterix is committed to a Diverse and Inclusive workplace. We strive to recruit candidates who will bring inclusive mindsets and contribute to our values. Quanterix is an Equal Opportunity Employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Quanterix will make reasonable accommodation for qualified individuals with known disabilities, in accordance with applicable law.