Employee Relations Representative

People are at the heart of everything we do-and that's where you come in.

As an Employee Relations Representative, you'll be the go-to person for our temporary employees, helping them feel welcomed, supported, and set up for success. Whether you're answering questions, solving problems, helping with onboarding, or celebrating wins, you'll play a big part in creating a positive employee experience from day one.

This is a hybrid position, offering a mix of remote and in-office work, and it also requires regular onsite visits to client locations. You'll spend time meeting with employees where they work, building relationships, providing support, and ensuring they have a great experience.

If you love connecting with people, solving challenges, and making someone's workday a little easier, we'd love to meet you!

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  Be the friendly first point of contact for employees, answering questions about company policies, procedures, and workplace expectations.

  
  
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  Help employees navigate everything from onboarding to day-to-day questions with confidence.

  
  
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  Visit client sites regularly to build relationships, support employees, and maintain a strong on-site presence.

  
  
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  Jump in to troubleshoot payroll questions and connect employees with the right resources.

  
  
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  Build strong relationships by providing outstanding support and clear communication.

  
  
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  Keep employee information organized, accurate, and up to date in our systems.

  
  
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  Collect employment information and help generate reports that keep our team informed.

  
  
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  Share referrals, recruiting leads, and market insights that help us grow.

  
  
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  Partner with our Corporate team to resolve employee concerns and support workplace investigations when needed.

  
  
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  Know when to escalate complex situations so they get the attention they deserve.

  
  
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  Pitch in wherever needed-because teamwork makes everything better!

  
  

You're making an impact when:

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  Employees feel supported, heard, and excited to work with us.

  
  
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  Questions and payroll issues are resolved quickly and accurately.

  
  
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  Onboarding is smooth, compliant, and welcoming.

  
  
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  Employee records are accurate and organized.

  
  
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  Communication flows easily between employees, clients, and internal teams.

  
  

We're looking for someone who is:

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  A great communicator who knows how to listen, explain, and build trust.

  
  
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  People-focused and genuinely enjoys helping others.

  
  
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  Reliable and follows through on commitments.

  
  
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  Organized with an eye for detail.

  
  
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  Adaptable and comfortable juggling priorities in a fast-paced environment.

  
  
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  Accountable and takes pride in doing great work.

  
  

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  Customer service experience and a basic understanding of Human Resources.

  
  
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  An associate degree (or equivalent experience), or at least two years of recruiting experience.

  
  
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  The ability to travel locally and visit client sites on a regular basis.

  
  

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  Experience in technical or professional staffing.

  
  
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  A bachelor's degree.

  
  

Every day is different, and every conversation is an opportunity to make a positive impact. You'll work with a supportive team, build meaningful relationships, solve interesting challenges, and help people succeed in their careers-all while growing your own.

If you're passionate about people and love creating great experiences, we'd love to have you on the team!

Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.

Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.