Service & Accounting Coordinator

As a Service & Accounting Coordinator, you are responsible for maintaining a service center's parts and service administration process and routines, providing improved communication, documentation, support and training. As well, this role is responsible for assisting the accounting department with various general accounting activities including but not limited to accounts payable and accounts receivable. Primary responsibility is to take care of our customers by ensuring accurate and timely invoicing and billing inquiries.

Service Coordinator duties:

• Data entry into SAP, Excel, and/or other software systems as needed for various functions and reports.
• Assist technicians with time entry to MAM2.
• Monitor warranty orders to conclude in timely manner and update in WOL as info is requested.
• Schedule and conduct weekly WIP meeting with service manager to ensure all open orders are closed as needed.
• Provide administrative support for the technical support team by opening work orders, entering their time to work orders, and closing jobs performed by them.
• Schedule shipment of parts as needed to other service centers.
• Assist manager with any requests for capital equipment additions/customer options.
• Approve invoices for payment through Esker, in accordance with the Company's Prokura.
• Collect credit card payments from cash sales customers.
• Check parts delivery status and create MyQuest tickets to expedite backordered parts from supplier.
• Work cooperatively with Customer Service, Technical Service and Field Service groups in a spirit of teamwork to address problem areas and stimulate aftermarket sales.

Accounting Clerk Duties:

• Responsible for invoicing of customer shipments daily.
• Address and resolve customer inquiries regarding invoices in an accurate and timely manner.
• Manage and perform daily and monthly transactions that may also include, check deposits, AP, AR, data entry and filing.
• Ensures all accounting transactions comply with financial policies and procedures.
• Other duties as assigned.

• 2-3 years in an accounting and/or administrative role.
• Associate degree in related field; or equivalent work experience.
• Software skills e.g. MS Office
• Attitude to work in a team is a must
• Proficiency in SAP will be considered as a strong plus
• Microsoft Office suite and PC proficiency Strong Excel skills.
• Strong organizational, verbal and written communication skills
• Excellent command of English is a must both oral and written
• You have the willingness to travel if needed for trainings and/or to other Service Centers

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets.

This role requires you to work on-site at our office in Geismar LA, Louisiana United States (US). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on longterm development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act - we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.