Security Officer Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch in Frisco, TX, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join Allied Universal as a Dispatch professional supporting a dynamic food and beverage location. In this role, you will monitor communications, coordinate responses, manage access activity, and help support smooth security-related operations while delivering outstanding customer service. Be part of a caring, agile team that values reliability, innovation, teamwork, and integrity in every interaction.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, access-related protocols, and appropriate emergency response activities from a dispatch post.
• Monitor phones, radios, alarms, cameras, and other communication systems, documenting activity and relaying information to on-site personnel, supervisors, and/or emergency services as needed.
• Respond to incidents, calls for service, and critical situations in a calm, problem-solving manner, helping to coordinate communication and support across the location.
• Maintain detailed logs, incident reports, and dispatch records, helping to track routine activity, deliveries, visitor movement, and/or unusual events within a food and beverage location.
• Assist with security-related operations by communicating post orders, reporting maintenance or operational concerns, and helping to support after-hours coverage, restricted access monitoring, and emergency notifications.

Minimum Requirements:

• A minimum of 2 years of security-related experience is required.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.