New

Information Supervisor

North Carolina State University

$19.00 / hr

United States, North Carolina, Raleigh

May 11, 2026

Position Information

Posting Number	PG195912TM
Position Number	47SCInfoSupervisor0426
Position Type	Temporary
Essential Job Duties	JOIN THE PACK! Do you enjoy working with students and helping them develop personally and professionally? Do you like to motivate and encourage others, take initiative, and work independently to drive team success? If so, NC State Student Centers could be the perfect place for you! The Information Supervisor (Temporary) supports the daily operations of the Information Desk at Talley Student Union and provides support for the Witherspoon Student Center. This position offers leadership and guidance to Information Assistants and Information Managers, assists with the hiring and training of student employees, and helps ensure the smooth delivery of services, including lost and found and customer support. The Information Supervisor plays a key role in fostering a clean, safe, and welcoming environment for students, staff, and guests. Key Responsibilities: Collaborate with the Administrative Specialist and Student Development Coordinator on recruiting, hiring, training, evaluation, and assessment initiatives Implement a comprehensive training plan for all new hires and add to the learning platform, Moodle Support new employees by leading training "shadow" shifts and providing ongoing coaching and feedback Create shift schedules for Information Assistants Supervise the Information Assistants and Information Managers Plan and facilitate regular staff meetings Foster staff engagement through icebreakers, games, and creative bulletin boards in the lost and found closet Proactively communicate with the Administrative Specialist regarding operational needs and areas for improvement Maintain and routinely update Google Forms and spreadsheets for lost and found, charger checkout, FAQs, and other information systems Oversee the organization and operation of the lost and found, including coordinating lost and found markets Communicate regularly with University Police to arrange pickup of valuable items Provide coverage for the Information Desk, as needed Follow and uphold all established safety procedures Assist with special projects as assigned by the Administrative Specialist and other NC State Student Centers administrators
Is Time Limited	No
If Yes, Appointment Length
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Health Insurance for Temporary Employees Enhance your career with LEAD courses Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Department Information

Job City & State	Raleigh
Department	Student Centers

System Information

Classification Title	Temporary-Skilled Trades
Working Title	Information Supervisor

Requirements and Preferences

Work Schedule	25 - 35 hours per week. Flexibility for evenings and weekends, as required
Other Work/Responsibilities	Be an ambassador for NC State Centers and the university as a whole and enrich the quality of life for the campus community and support student success. Work as a cohesive team member and play an integral part in creating a positive work environment.
Minimum Experience/Education	Excellent interpersonal and communication skills Strong attention to detail and organizational skills Ability to work independently and manage multiple priorities Ability to carry, push, pull, and roll up to 40 pounds
Department Required Skills	Experience working in a student union Experience supervising student employees
Preferred Years Experience, Skills, Training, Education	N/A
Required License or Certification	N/A
Valid NC Driver's License required?	No
Commercial Driver's License Required?	No

Recruitment Details

Anticipated Hiring Range	$19/hour

Recruitment Dates

Job Open Date	05/06/2026

Applicant Information

Quick Link

https://jobs.ncsu.edu/postings/229432

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to the start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.