Security Officer Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Console in Rapid City, SD, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join Allied Universal as a Dispatch professional supporting a dynamic utilities location. In this role, you will monitor activity, coordinate communications, document incidents, and help support security-related operations with professionalism and care. You will serve as a key point of contact for officers, staff, and visitors while delivering strong customer service. If you value teamwork, integrity, and a reliable, people-first culture, this opportunity offers a meaningful way to contribute.

Position Type: Full Time

Pay Rate: $19.59 / Hour

Job Schedule:

What You'll Do:

Provide customer service to employees, contractors, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a utilities location.
• Monitor radio, phone, alarm, and/or electronic communications systems to receive calls for service, document activity, and dispatch the appropriate personnel in a calm, problem-solving manner.
• Respond to incidents, service requests, and critical situations by gathering details, prioritizing information, and communicating updates to site personnel, supervisors, and/or first responders as needed.
• Maintain detailed logs, incident reports, dispatch records, and other required documentation to support site operations and security-related response activities.
• Conduct regular and random patrols around the business and perimeter as assigned, noting unusual conditions and reporting maintenance, operational, and/or security-related concerns.

Minimum Requirements:

• Access control and badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.