Security Officer Reception Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Concierge in Burbank, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Front Desk Officer in a dynamic tech and media location, where you will greet visitors, manage access, monitor activity, and support daily security-related operations. This stationary role is ideal for someone who enjoys customer service, clear communication, and working with a team that is agile, reliable, and innovative while putting people first and acting with integrity.

Position Type: Full Time

Pay Rate: $19.65 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or emergency response activities when appropriate.
• Greet employees, visitors, and vendors, manage access activity, and help to deter unauthorized entry in a professional and courteous manner.
• Answer phones, assist with directions and visitor inquiries, and support badge, sign-in, and/or key control processes according to location guidelines.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating with Allied Universal leadership and/or location contacts as needed.
• Monitor lobby and reception area activity, observe for unusual behavior or conditions, and document security-related events in required reports or logs.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• A guard card and/or license is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.