New

Senior Service Technician

TEKsystems
$30.00 - $35.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Charlotte
Apr 03, 2026
We are seeking an experienced Senior* Security Service Technician* to join our growing Technical Services Group in Charlotte, NC. This is a highimpact role for a seasoned security professional who enjoys solving complex technical problems, working directly with customers, and helping build a strong regional presence. This position will play a key role in service delivery, system commissioning, and technical support across commercial security platforms including intrusion, access control, fire, and video systems. The Charlotte office is a strategic focus area for the organization, and leadership is committed to rebuilding and expanding the market with top-tier technical talent. Why This Opportunity Stands Out * Seniorlevel role with autonomy, trust, and technical influence * Opportunity to help build and shape the Charlotte service operation * Work with modern commercial security platforms and enterprise clients * Collaborative culture that values technical expertise and customer satisfaction * Strong visibility with corporate leadership What You'll Do As a Senior Security Service Technician, you will be responsible for both handson technical execution and advanced troubleshooting, including: Technical & Service Responsibilities * Install, configure, program, and commission commercial security systems, including: * Intrusion / Burglar Alarm Systems * Access Control Systems * CCTV / Video Surveillance * Fire Alarm (as applicable) * Provide advanced technical support remotely and on customer sites * Troubleshoot complex system issues and drive efficient resolutions * Perform final system testing, validation, and client acceptance Customer & Team Engagement * Deliver professional enduser training on system operation * Work closely with Installation, Project Management, Engineering, and Service teams * Support and mentor other technical specialists when needed * Maintain excellent customer relationships and consistently exceed expectations Documentation & Quality * Complete service tickets, reports, and commissioning documentation accurately * Maintain organized records and follow company and industry best practices * Uphold high workmanship standards and ensure clean, professional job sites Required Experience & Skills * 3-5+ years of experience in electronic security systems or related IT environments * Strong handson experience with: * CCTV / Video Surveillance * Access Control Systems * Intrusion / Alarm Systems * Commercial cabling and system integration * Strong computer skills and comfort working with softwaredriven systems * Excellent communication, organization, and timemanagement skills * Proven ability to manage multiple tasks and priorities independently Preferred Qualifications * Degree in Electronics, Information Technology, or equivalent field experience * Experience with platforms such as Lenel or similar enterprise systems * Manufacturer certifications or industry licenses (a strong plus) * Background in service, commissioning, or advanced technical support environments Job Type & LocationThis is a Contract position based out of Charlotte, NC. Pay and BenefitsThe pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Charlotte,NC. Application DeadlineThis position is anticipated to close on Apr 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.