Oracle Account Manager

As an Account Manager 2 at TD SYNNEX (DLT), you will play a critical role in supporting and expanding our publicsector client portfolio. You'll manage assigned accounts, build meaningful customer and partner relationships, and drive business growth through strategic sales activities. Working within one of the industry's most respected technology distributors, you'll collaborate closely with internal experts-including our OCTO technologists-to deliver innovative solutions that help government and education customers achieve their missions.

This role offers longterm career development, mentorship, and opportunities to grow into senior account management, sales leadership, vendor alliances, or specialized technical sales pathways. If you're motivated, curious, and ready to make an impact in a highgrowth market, this position is designed for you.

In this role, you will be responsible for driving sales, retention, and expansion across assigned client accounts. You will:

• Develop and maintain trusted relationships with assigned clients, partners, and customers.
• Educate stakeholders on DLT's core value services, offerings, and market differentiators.
• Participate in clientfacing sales and marketing activities to promote partner technologies.

• Conduct outreach to potential prospects and identify new opportunities through research and lead generation.
• Manage a healthy pipeline, ensuring accurate forecasting and timely documentation of activity.
• Create and maintain monthly sales reports, including Sales Plays, pipeline updates, and business impact summaries.
• Track all opportunities in the CRM and ensure documentation-including quotes, agreements, and credit terms-is accurate and up to date.

• Execute internal and joint business plans aligned with client and partner objectives.
• Leverage the OCTO team (market executives and technologists) to drive solution adoption and customer success.
• Support retention through proactive customer success activities, relationship nurturing, and value reinforcement.

• Serve as a reliable resource for assigned accounts by managing escalations and resolving issues promptly.
• Ensure clients receive timely responses, accurate information, and highvalue support.

We are seeking a motivated professional who excels at building relationships, managing details, and driving results. Ideal candidates bring:

• Bachelor's degree or equivalent work or military experience.
• 2-4 years of experience in:
  • Sales
  • Customer service
  • Business operations
  • Team leadership
• 1-2 years experience with publicsector procurement processes (highly preferred).
• Demonstrated success meeting or exceeding sales activity goals and performance metrics.

• Strong written and verbal communication skills.
• High attention to detail and exceptional organizational ability.
• Proficiency with basic Microsoft Office tools (Word, PowerPoint, Excel).
• Ability to manage multiple priorities and thrive in a fastpaced environment.
• A teamoriented mindset with a commitment to customer success and collaboration.

• A proactive approach to learning and continuous improvement.
• A problemsolving mindset and resilience in the face of challenges.
• Strong selfmotivation with the ability to work independently and with crossfunctional teams.
• Dedication to organizational excellence and client satisfaction.

At TD SYNNEX, you'll join a missiondriven organization that supports government, education, and nonprofit customers across the public sector. You'll work with worldclass technology partners while contributing to solutions that make a real impact-cloud modernization, cybersecurity, data analytics, and more.

You'll also enjoy:

• Clear career pathways into senior account management, technical sales, program management, and sales leadership.
• A culture that values diversity, teamwork, and continuous development.
• A supportive environment where your ideas, innovation, and initiative are encouraged.