Bilingual Americas People Risk and Resiliency Planning Specialist

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Contribute to the development of program strategies, policies and standards to ensure alignment with Aon global governance frameworks and People Safety and Security Services objectives.
• Manage a portfolio of moderately complex business units, mid to high tier locations within assigned region to drive development, compliance and ongoing management of resiliency, response and recovery plans
• Identify and deliver stakeholder engagement activities to develop effective working relationships for projects and to ensure that stakeholder needs and concerns are identified and met.
• Work cross-functionally and with aligned teams within Crisis and Special Risks to identify relevant risks and develop and refine integrated preparedness, response and recovery strategies for execution and deployment.
• Contribute to the development of communication of workflows, templates and guides to support all aspects of the planning and testing programs.
• Develop plans and deliver training and awareness programs to Emergency/Crisis/Situation Response/Work Area Recovery Teams within assigned portfolio, promoting organizational preparedness and improved response capabilities.
• Ensure timely, accurate completion of aligned plans per agreed maintenance calendars with appropriate Plan Owner/Coordinator. Document progress and compliance utilizing the preferred program management tools.
• Contributes to the design of geographically specific assessment scenarios to evaluate and test crisis and emergency response capabilities.
• Facilitate testing of Crisis Management, Emergency Response, and Situation Response plans for assigned portfolio, ensuring gaps are identified and addressed.
• Monitor and evaluate the effectiveness of crisis, emergency, situation response, and work area recovery plans, incorporating lessons learned and driving continuous improvement.
• Maintain periodic written and oral communications utilizing the globally agreed templates to plan Coordinators/Owners/Executive Leadership within assigned portfolio
• Prepare detailed reports and briefings for leadership and regional risk committees as needed
• Actively participate in and support regional program initiatives as assigned. Demonstrate ability to collaborate to develop beneficial outcomes in support of program objectives.
• Provide support when a business disruption or people resiliency event occurs, including liaising with the Global Emergency Operations Center (GEOC).Conduct incident summaries and after actions reviews, as directed.
• Stay informed on emerging industry trends, technologies, and best practices in traditional business continuity/recovery, crisis management and emergency management
• Contributes to the identification, deployment, and maintenance of global program tools, software and intranet sites.
• Position requires flexibility to take calls and/or work outside of normal operating hours when handling crisis situations.

Technical Skills

• Strong proficiency in Microsoft Word, Excel and PowerPoint, with a general understanding of data analysis techniques.
• Experience using Business Continuity Planning software is preferred

Licenses, Certifications, Registrations

• Industry recognized certification in Business Continuity, Emergency and Crisis management is preferred but not required

Skills and experience that will lead to success

• Professional Working Proficiency in English and Spanish languages.
• High level of attention to detail and accuracy.
• Ability to communicate clearly and concisely with mid to upper management (written and oral, presentation and interpersonal skills).
• Ability to train colleagues on resiliency strategies.
• Above average organizational skills.
• Strong understanding of crisis, emergency, resiliency plan development and moderate understanding of testing best practices and processes.
• Understanding of industry best practices and standards.
• Self-starter with ability to prioritize tasks to meet project/regional program requirements.
• Team player with ability to collaborate effectively in a fast-paced team environment.
• Bachelor's degree preferred or alternatively commensurate work experience.
• 3+ years hands-on experience in business continuity/crisis/emergency management.
• Experience leading small to medium sized project.
• 1+ years of experience facilitating group discussions, training/awareness meetings and exercise scenarios.
• 1+ years of experience developing cross-functional/peer relationships.
• Experience managing programs in a diverse geography, preferred.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws

The salary range for this position (intended for U.S. applicants) is $69,500 - $75,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

The salary range reflected is based on a primary work location of Chicago, Illinois. The actual salary may vary for applicants in a different geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts,employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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