SON - Solution Engineer

Nokia of America Corporation, SON - Solution Engineer (Multiple Positions), Dallas, TX.

• Perform installation and commissioning of Self Optimizing Network (SON) products and systems.

• Participate in SON product software upgrades and ensure 24x7 end-to-end technical support.

• Maintain lab servers to proper hardware, software and firmware levels for use in testing and problem-solving scenarios.

• Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems.

• Review system and application logs and verify completion of scheduled jobs, including system backups.

• Analyze network and server resource consumption and control user access.

• Install and upgrade software and maintain software licenses.

• Assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.

• Troubleshoot issues, conduct knowledge sharing sessions, and determine need for technical escalations.

• Implement continuous improvement practices for SON products and related systems to address high process efficiencies.

• Implement proactive measures to address customer concerns.

• Participate in customer and internal meetings representing Nokia SON / Network Management team.

• Create and deliver Methods of Procedures (M.O.P) to the customer.

• Adhere to customer response times per Service Level Agreements.

• Provide measurable input into new products, processes, standards or operational plans in support of business strategies.

• Analyze, develop and implement concepts and solutions as a subject matter expert.

• Telecommuting from a location within commuting distance of Dallas, TX may be permitted up to 60%. #LI-DNI

Must have a Bachelor's degree or foreign equivalent in Electrical Engineering, Computer Engineering, Computer Science, or a related field, and 5 years of post-bachelor's progressive related work experience; OR a Master's degree or foreign equivalent Electrical Engineering, Computer Engineering, Computer Science, or a related field, and 3 years of related work experience.

Of the required experience, must have 3 years of experience with the following:

• Operating Systems: Linux and Windows;

• Programming languages and tools: Python, Shell Scripting, Ansible, or Perl;

• Virtualization: VMWare, and Openstack;

• Databases: Oracle DB, Mongo DB, and MySQL; and

• Technologies and protocols: Networking, GSM, UMTS, DIAMETER, XCAP, LDAP, IPv4/v6, TCP, IP, or DNS.

Domestic travel is required up to 50%.

Telecommuting from a location within commuting distance of Dallas, TX may be permitted up to 60%.

Employer will accept any suitable combination of experience of education, training or experience.

TO APPLY: Email CV to us.jobs@nokia.com with Job Code TX26-2408091 in subject line.

If offered employment, must have legal right to work in the U.S. EOE. Nokia of America Corporation offers a comprehensive compensation and benefits package: https://www.nokia.com/careers/our-locations/united-states/