New

Administrative Support Associate

University of North Carolina Charlotte

$33,540 - $39,745

United States, North Carolina, Charlotte

Apr 02, 2026

Administrative Support Associate

Please see Special Instructions for more details.

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits

The finalist will be subject to a Criminal Background Check.

Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors.

* The Search Committee will not contact references without first verifying permission with the finalist.

Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.

* Do not write 'see resume' on your application when completing the job duties section.

If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers (see the job duties section of previous employment).

* Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

Please submit a resume and cover letter with your application.

* These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

Hybrid Teleworking schedule available once onboarded into this role.

Position Information

General Information

Vacancy Open to	All Candidates
Employment Type	Permanent - Full-time
If time-limited, note appointment end date
Hours per week	40
Months per year	12
Position Number	010077
NC Salary Grade Equivalency	NC04
Classification Title	Admin Support Associate - Journey
Working Title	Administrative Support Associate
Salary Range	$33,540 - $39,745
Anticipate Hiring Range	$33,540 - $38,890
FLSA Status	Non Exempt
Division	Business Affairs
Department	Facilities Management (Adm)
Work Unit	Facilities Management AVC
Work Schedule	Full -Time REMOTE 8:00 a.m. - 5:00 p.m. Monday - Friday (Must reside in North Carolina or be willing to relocate). With the occasional requirement of coming into the office, when needed Ability to work a flexible schedule including evenings and weekend as needed.
Primary Purpose of Position	Positions in this banded class are characterized by their performance of a variety of administrative, secretarial, and office support duties. Positions require knowledge of the office or work unit policies and procedures in order to communicate information involving programs, functions, and services. Duties performed may include preparation of documents and reports, the use of office technology, compiling records, organizing and maintaining files, posting information, greeting/referring/assisting visitors/clients/staff/others, mail distribution, and photocopying. The completion of work often involves a public contact role to obtain, clarify, or provide information regarding activities of the work unit or program. Positions may serve as the primary staff assistant to a department or program manager.
Minimum Education/Experience	Required Minimum Qualifications: Graduation from high school; or an equivalent combination of education and experience. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Essential Job Duties	The Administrative Support Associate provides support to the Facilities Operations unit. Duties include, but are not limited to: Answer phone calls, enter accurate data, maintain spreadsheets, and other professional requirements in an office setting. Work with all personality types to accomplish business needs. Build and maintain effective productive customer relations. Interact with customers, supervisors, and others from multiple departments. Develop and maintain effective working relationships with others in order to encourage and support communication and teamwork.
Other Work Responsibilities	Communicate with management to obtain understanding of the organization mission and objectives. Maintain high level of service aptitude and program knowledge. Independently make decisions using sound professional judgement accordingly with established policies and procedures. Demonstrate respectful, courteous professionalism and integrity at all times. Maintain accurate information logs and forms which include work requests. Resolve customer issues by adhering to established Facilities Operations policies and procedures. Respond to inquiries which require written explanation of established policies, procedures and programs. Applies knowledge and interpretation of policies and procedures to provide professional, positive, and supportive communication of information. Respond calmly to people under stress or expressing displeasure with situational factors. Perform other duties as assigned and/or delegated.
Departmental Preferred Experience, Skills, Training/Education	Office/clerical work experience/administrative support. Ability to multi-task and remain calm and composed in high-stress situations. Ability to follow written and verbal instruction, Attention to detail. Knowledge and skill with Google Chrome, Microsoft Office Suite and willingness to learn new programs. Ability to foster and create an atmosphere of teamwork.
Necessary Licenses or Certifications
Work Location	FM - Finance and Business Operations
Posting date	04/02/2026
Closing date	04/12/2026
Proposed Hire Date	04/20/2026
Contact Information
Special Notes to Applicants	UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits The finalist will be subject to a Criminal Background Check. Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two *current/previous supervisors.* * The Search Committee will not contact references without first verifying permission with the *finalist. Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers (see the job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Please submit a resume and cover letter with your application. * These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience. Hybrid Teleworking schedule available once onboarded into this role.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
Where did you learn about this posting?

(Open Ended Question)
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
*
Please describe your professional computer and software skills (i.e. Google Gmail, Google Calendar, MS Office, etc). Be specific about the software, level of expertise, and the types of files you have created with each application.

(Open Ended Question)
*
Are you flexible if this position changes to weekends and evening hours?

(Open Ended Question)
*
Please describe your customer service skills and your understanding of "customer service."

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Contact Information for References

Optional Documents