Sr Design Strategist

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Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

The Design Thinker addresses complex business challenges across all areas of the organization. This individual regularly uncovers new areas of opportunities for the organization to succeed through thoughtful design, rapid prototyping, and quick real-world testing

Apply Design Thinking principles including:

Planning Design Thinking workshops and activities
Facilitating Design Thinking workshops and activities such as persona building, empathy mapping, journey mapping, etc.
Identifying and conducting pre-workshop research
Coordinating and managing post-workshop artifact and prototype production
Synthesizing post-workshop recommendations

Coordinating iterative prototype review / testing, including vetting with clients and customers.
Delivery and presentation of workshop results and prototypes to clients
Researching best practices and identifying gaps in the Design Thinking practice
Pairing with new Design Thinkers and providing feedback on facilitation techniques
Creating new variations of Design Thinking workshops to solve complex problems
Conduction and aggregating user research to provide recommendations to clients/customers

Responsibilities

• Plan Design Thinking workshops/activities

• Facilitate Design Thinking workshops/activities

• Synthesize Design Thinking workshops and create artifacts

• Conduct user research

• Provide feedback to Design Thinking advocates and junior Design Thinkers

Required/Basic Qualifications

• Bachelor's degree in Business or Information Technology and 5 years relevant work experience

• In lieu of Bachelor's degree(s) listed above, High School/GED and 6 years relevant work experience

• Experience in planning and designing a solution for cross-functional teams

• Experience in applying and teaching human-centered design concepts

• Experience conducting qualitative research and synthesizing to provide insights, identify opportunities, and generate concepts

• Outstanding verbal and written communication skills with a portfolio of synthesized solutions

• Previous facilitation experience and proven ability to bring together cross-functional teams to create a solution

• Hybrid Mobility Classification - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.

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