Specialist, Youth Apprenticeship

Thank you for your interest in a career at Northcentral Technical College (NTC).

NTC offers outstanding career opportunities on a modern campus with state-of-the-art technology that allows for a collaborative learning and work environment.Employees are offered an amazing Total Rewards package with competitive salaries, excellent benefits, and generous paid time off - including two paid closures for the winter holiday (Christmas - New Year) and summer (week of July 4th), for most full-time positions. NTC is "The College that Cares" and makes a difference in the lives of our employees and students. If you have the desire to help students while positively impacting the community, we'd love for you to join our team! See why our current employees did!

Starting Hourly Rate Based on Qualifications:

JOB SUMMARY, DESCRIPTION & QUALIFICATIONS:

Job Summary

The Youth Apprenticeship Specialist promotes and recruits participants for NTC's Youth Apprenticeship program while building strong relationships with K12 partners, employers, and community members. This role involves training School-Based Coordinators, coordinating program logistics, and managing student cases. The Specialist collaborates with the Marketing department, assists with grant submissions, and supports the transition from Youth Apprenticeship to Registered Apprenticeship pathways.

Note: This is a grant-funded position.

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodation.

Program Promotion and Recruitment

• Promote and recruit students and employers to participate in the Youth Apprenticeship (YA) program within NTC's district.

• Showcase program benefits to students, schools, and community partners.

• Build and maintain strong relationships with K12 schools, community partners, employers, and students.

Training and Support

• Train School-Based Coordinators (SBCs) on YA program policies, practices, and required paperwork.

• Provide guidance and support to SBCs, addressing any program-related questions or concerns.

• Communicate updates from the Department of Workforce Development (DWD) to consortium members and employers.

Program Administration and Coordination

• Lead and coordinate YA Steering Committee meetings, including preparation and follow-up with SBCs and employer partners.

• Manage registration and end-of-year paperwork in collaboration with the YA team.

• Support K12 schools in case management for students, handling unique situations as needed.

• Oversee data management and organizational tasks for the YA program.

Communication and Collaboration

• Collaborate with NTC Marketing to update promotional materials, website content, and student-focused videos.

• Work with DWD staff to address program issues or concerns.

• Promote the transition from Youth Apprenticeship to Registered Apprenticeship (RA) by partnering with Workforce Training and Professional Development (WTPD) and other key stakeholders.

Grant Support

• Assist the YA Regional Coordinator/Student Recruitment Manager in the grant submission process, including writing and updating narratives, reviewing budgets, and preparing submission materials.

Minimum Qualifications Required

In limited circumstances, NTC may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

Education:Associate's Degree (or Equivalent)

Experience:2 Years

Additional Experience Information:

• Minimum of two years' experience in admissions, recruitment, sales, customer service, or enrollment services, preferably in a higher education or K12 setting. Strong customer service and case management skills.

• Ability to foster positive interpersonal relationships with internal and external customers.

• Strong active listening skills with the ability to discern key information and respond professionally.

• Demonstrated experience engaging and working effectively with individuals in educational, professional, or community settings.

• Ability to work in a collaborative, team-oriented, multi-task, and fast-paced environment.

Knowledge, Skills and Abilities

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities, including language skills, reasoning and mathematical abilities are essential.

Language Skills:

Ability to read, write and comprehend simple instructions, emails and memos; discuss information one-on-one and in small groups.

Math Skills:

Ability to accurately add, subtract, multiply, and divide in all units of measure; compute rate, ratio, and percent.

Reasoning Ability:

Ability to critically think and solve problems involving a variety of concrete variables with limited standardization; interpret written, oral and diagrammed instructions.

Technical Skills:

Ability to manage and track document changes; create, modify and format templates and files; ability to use multiple computer screens and multitask in several computer applications.

Customer Service Skills:

Ability to actively listen, discern key information, and respond professionally; ask follow up or clarifying questions to diffuse escalated situations and offer appropriate problem resolution when necessary.

Other Requirements

• Valid Driver's license with the ability to meet NTC's insurance carrier standards and pass a motor vehicle background check to travel to area schools and events.

Physical Requirements

Carrying/Lifting 10-25 lbs: Low

Carrying/Lifting 25-50 lbs: Low

Carrying/Lifting >50 lbs: Low

Sitting: Medium

Standing/Walking/Climbing: Low

Squatting/Crouching/Kneeling/Bending: Low

Repetitive Hand/Foot Movement: Medium

Pushing/Pulling/Reaching Above Shoulder: Low

Work Environment

Indoor/Office Work Environment: High

Outdoor Weather Conditions: N/A

Irritated or Agitated Individuals: Low

Hostile or Violent Individuals: N/A

Hazardous Fumes/Odors/Toxic Chemicals: N/A

Confined Spaces (as identified by OSHA): N/A

Work-Related Travel: Low

Smell Requirement: N/A

Specific Vision: High

Hearing: High

Taste: N/A