UX Researcher (III)

Magnit, a valued partner of Aquent, is seeking talent for a world-renowned technology company at the forefront of innovation. This organization is celebrated for its groundbreaking collaboration products and a fast-paced, user-centric culture. Joining this team means contributing to a mission that values adaptability, proactive problem-solving, and the integration of cutting-edge technologies, including AI, to create exceptional user experiences.

Are you a highly skilled and independent Senior UX Researcher ready to make a significant impact on critical product strategy and decision-making? This temporary role offers a unique opportunity to lead moderately complex UX research projects, driving user-centric solutions for widely used collaboration tools. You will be instrumental in shaping the future of user experiences, translating deep customer insights into actionable strategies that directly influence product development and enhance the lives of millions of users. This is your chance to contribute to a high-velocity team that embraces innovation and continuous learning, making a tangible difference from day one.

**Responsibilities:**

* Lead and execute moderately complex UX research projects independently, primarily utilizing qualitative methodologies.

* Design, conduct, and analyze mixed-methods research, including survey creation and light statistical analysis.

* Independently lead customer conversations and engagement programs, integrating feedback directly into the product development lifecycle.

* Manage daily research requests and conduct usability studies for specific product features.

* Collaborate effectively with cross-functional teams, including engineering, product management, and design, to ensure a unified vision.

* Apply AI technologies to research processes to enhance efficiency, scale, and output.

* Engage with and manage external vendors for specialized research initiatives.

* Formulate strategic insights from research findings, moving beyond tactical inputs to influence long-term product direction.

* Conduct programmatic work, organizing participants and aligning insights across various customer programs.

* Experiment with and utilize interactive prototypes for user testing and exploration.

**Qualifications:**

**Must-Have Qualifications:**

* 4-5 years of dedicated UX research experience; academic experience (PhD/Masters in Computer Science, Cognitive Science, Anthropology, etc.) can contribute to this timeframe.

* Predominantly qualitative research expertise with demonstrated comfort and experience in mixed methods (e.g., surveys, light quantitative analysis).

* Proven ability to independently lead customer conversations and strategic research initiatives.

* Experience with cross-functional collaboration, working effectively with engineering, product management, and design teams.

* Demonstrated interest and experience in applying AI technologies to UX research, including prompt writing.

* Proficiency with survey platforms such as Qualtrics.

* Familiarity with design and prototyping tools, particularly Figma.

* Highly collaborative, adaptable, and flexible to adjust to changing research requests and project velocity.

* Strong communication skills for presenting complex research findings and recommendations clearly and persuasively.

* Ability to work independently with minimal supervision as a fully-trusted senior team member.

**Nice-to-Have Qualifications:**

* Experience with vendor engagement in research.

* Background in the tech industry, particularly productivity software or SaaS.

* Experience researching for commercial users (small business to large enterprise).

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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