Description
Responsibilities:
- Monitor staffing levels to ensure budgetary compliance.
- Assign work to team members.
- Participate in interviewing and selecting new team members, and train and develop team members.
- Issue disciplinary action as needed.
- Investigate incidents and guest complaints and produce summary report of findings.
- Review Security activities with Security Shift Manager.
- Observe, identify, and appropriately address intoxicated guests.
- Check for and report safety hazards.
- Serve as team leader for emergency response drills and evacuations.
- Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information.
- Produce and deliver reports as required.
- Respond to all calls promptly and professionally.
- Manage escalated situations involving guests, including intoxicated guests.
Competencies:
- Appropriate use of office equipment, including personal computer, telephone with voice mail system, fax machine, and copy machine.
- Appropriate use of security-related equipment, including flashlight, two-way radio, and handcuffs.
- Ability to write clear and concise reports using correct grammar and punctuation.
- Knowledge of internal controls.
- Knowledge of applicable OSHA regulations.
- Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
- Read, write, and understand complex instructions.
- Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and/or local regulations.
Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Required to stand and walk, use hands to finger, handle, or feel objects, tools, and controls, reach with hands and arms, and talk and hear.
- Required to bend or stoop and to lift up to 100 pounds, including lifting overhead.
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Exposed to variable temperatures, smoke, steam, and wet areas.
- The noise level in the work environment is usually somewhat loud.
Target Salary Range: $21.00 to $23.50 Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Experience
Two years of experience as a security guard or law enforcement agent is preferred. (preferred)
Licenses & Certifications
MO Gaming License LEVEL 2 (preferred)
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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