Order Entry Assistant

At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions. Since 1941, we've positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers' unique needs - including the choice to procure furniture according to what fits their ordering and fulfillment process. That's why we say we offer far more than furniture. We're Furnishing Knowledge.

KI has an opening for an Order Entry Assistant at our Corporate headquarters in Green Bay, WI.

In this role, you'll support the order workflow by gathering, documenting, and organizing incoming customer order information, ensuring everything is complete and given to the Order Analysts to process. If you enjoy administrative work, attention to detail, like staying organized and supporting internal teams, you'll thrive in this role.

Responsibilities

• Receive, review, and route all incoming orders submitted via email, fax, and mail.
• Assign KI order numbers and determine appropriate account numbers.
• Scan, save, and electronically file all order documentation in the correct formats and locations.
• Make sure the reports we get by email match what our system shows and that all needed files are included.
• Maintain accurate electronic order folders and ensure all documents are saved as PDFs.
• Monitor shared inboxes, faxes, and internal mail for new order-related communication.
• Support the development of order entry procedures with consistency and accuracy in mind.

What you Need to Succeed

• High School Diploma or equivalent.
• Previous office or administrative experience preferred.
• Strong computer and typing skills; ability to learn new systems (such as BPCS).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills with the ability to prioritize and handle multiple tasks.
• Problem-solving mindset with openness to learning and adapting to change.

What KI Offers You

• Participation in our Employee Stock Ownership Plan (ESOP): As an employee, you will have stock ownership in the company.
• Competitive Health, Dental, & Vision Insurance: Comprehensive coverage for your well-being.
• A 401(k) Plan with Company Match: A retirement savings plan with employer contributions.
• Paid Vacation, Sick Days, & Holidays: Time off to recharge and spend with loved ones.
• Wellness Resources: Access to an on-site fitness center, fitness reimbursement program, and on-site nurse.
• Onsite Cafe: Enjoy a full breakfast and lunch menu right at work.
• Employee Product Discounts: Special pricing on company products.
• Educational Reimbursement Program: Support for degree programs and certifications.
• Full Benefits Package: Includes life insurance, short-term disability, long-term disability, and an Employee Assistance Program (EAP).

This position will work Monday - Friday, daytime hours, with the pay range starting at $17.00/hour.

KI is an Equal Opportunity Employer.