Health Information Manager

JOB SUMMARY:

The Health Information Manager (HIM) has primary responsibility for the operations and administration of the Health Information Management Department, including medical records and referrals. HIM is responsible for affecting the ongoing quality and efficiency for all areas and processes of the department and directly supervises the medical records and referral staff, as well as serves as the HIPAA Privacy Officer.

Important factors to the success of this position are strategic planning for process improvement and the ability to build and maintain strong relationships with other key leaders, staff, and physicians. This position is responsible for developing, updating, and implementing policies and procedures for the collection, storage, maintenance, retrieval, and disposition of patient health records.

This position also requires broad knowledge in health information management, legal aspects relation to information releases, statistical compilation, IHS, HRSA, AAAHC, NCQA and Medicare Survey preparation, as well as other medical record audit requests.

ESSENTIAL DUTIES & RESPONSIBILITIES / SUPERVISORY RESPONSIBILITIES:

* Serve as the HIPAA Privacy Officer.

* Plans, directs and provides oversight for activities of the Health Information Management department.

* Lead the ongoing development, interviewing, hiring and training for the Health Information Management Department.

* Manage and monitor the daily activities are being performed according to the department and organization goals and objectives; provide long and short-range strategic planning and fiscal management; ensure effective communication throughout the department and organization

* Conducts evaluations of departmental activities to ensure current professional standards are met and makes recommendations for change when required; and assess the department utilizing baseline data and performance improvement studies to determine work efficiency and improvements.

* Develop strategic/tactical plans for the HIM Department.

* Coordinate and supervise the activities of HIM to work fluently with other departments and staff to ensure efficient and timely workflows.

* Assist with maintaining medical records.

* Submission of monthly, quarterly, semi-annual and annual reports.

* Ensure policies and procedures comply with current state and federal regulations, IHS, AAAHC, NCQA, HRSA, OSHA and HIPAA requirements and regulations. Identify and recommend policies and procedures as needed to ensure quality, compliance, accuracy and cost efficiency.

* Develop, implement and/or update policies and procedures in accordance with Federal,

state, local, funder and accreditation standards.

* Attend clinical meetings and relay pertinent information to team members timely.

* Provides assistance, orientation and in-service training to departments and professional staffing regarding clinic services, policies, rules, regulations, clinical records structure, and documentation standards within the scope of the Electronic Health Record (E.H.R.).

* Monitor and ensure pertinent patient health data are collected, stored and governed for clinical and administration decision support. Provides overall management and maintenance of patient electronic health records.

* Participates in organizational committees that address health information issues, quality management concerns and utilization review.

* Establish and monitor quality improvement activities for HIM Department in conjunction with the organization's quality improvement program.

* Will apply organization's strategic plan for establishing quality assurance activities within the department; and work with other departments with quality assurance activities to attain organization goals and objectives.

* Assists with special projects.

* Performs other related duties as assigned by supervisor, CEO or Board of Directors.

QUALIFICATIONS/EDUCATION and/or SKILLS/KNOWLEDGE:

* Bachelor's degree in Health Information Management, Health Sciences (or closely related field).

* 5+ years of supervising experience with oversight of performance management, coaching, counseling, growth, etc.

* Bachelor's degree in Health Information Management, Health Sciences (or closely related field) with supervisory and related experience required.

* Minimum of five (5) years' experience in Office Management or related Healthcare Field.

* Demonstrated leadership and organizational skills with the ability to facilitate and influence decisions by motivating others to achieve excellence in both the quality of work and their approach to teamwork.

* Demonstrated ability to work in a team environment that requires quick turnaround and quality output.

* Strong knowledge in OCHIN EPIC

* Knowledge in RPMS, a plus

* Will need to communicate effectively and disseminate information across all levels of the organization, including physician's department heads, executives and fellow peers. Utilize a strong background and working knowledge of health information, medical terminology/coding processes, along with efficiently manage the department.

* Strong project management skills in managing short-term and long-term project related work.

* Knowledgeable in requirements of HIPAA, HITECH, Freedom of Information Act, Tort Claims and authority agencies about the release of sensitive and confidential information.

* Knowledge of and skill in the application of established principles, concepts and techniques of medical records administration to perform recurring medical records administration assignments of a procedural and factual nature for which there are standard methods and practices.

* Knowledge of medical terminology, anatomy and physiology and disease processes; medical procedures and diagnoses.

* Knowledge of basic functions, responsibilities and relationships of the various areas

within medical records to assess and correlate data and verify information.

* Knowledge of automated health information systems. Requirement to be adaptable to new and mandatory health information systems used.

* Knowledge of statistics to access patient workload and establish quality controls.

* Ability to provide in-service training on medical record procedures and various medico-legal requirements.

* Knowledge of major accreditation standards such as AAAHC, NCQA, etc.

* Proficiency in Microsoft Office: Word, Excel, Power Point and Outlook

* Critical thinking and problem-solving abilities.

* Computer automation and records management; business arithmetic

* Office administrative practices and procedures

* Principles and practices of medical records laws, codes and regulations.

* Record keeping principles and practices.

* Techniques for dealing with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone.

* Demonstrated organization, facilities, written and oral communication and presentation skills.

OTHER SIGNIFICANT FACTORS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. The noise level in the work environment is usually quiet.

Work is performed in an office environment utilizing various office equipment including, but not limited to, a computer, copy machine, fax machine, and multi-line phone. Ability to communicate effectively over the telephone, by computer and in person. Ability to perform well in a fast-paced work environment.

This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. All positions at the Gerald L. Ignace Indian Health Center have the responsibility to conduct functions to maintain inspection and survey readiness, participate in Quality Improvement initiatives, as well as assist in and/or provide education for health promotion and disease prevention. Reasonable accommodation(s) may be