Key Account Specialist

Billing Accuracy and Efficiency:

- Prepare daily invoicing for Key account customers;

- Ensure all Billings (EI and NI) are completed timely and in accordance with Key Customer contract terms and conditions;

- Responsible for accuracy of key customers special billing rates;

- Upload invoices to 3rd party billing platforms and provide required documentation including but not limited to work orders, purchase orders and time tickets as required.

Collections efficiency:

- Responsible for driving improvement in DSO, Bad Debt Expense and AR Aging;

- Continually check invoice status in 3rd party platforms and resolve rejected invoices or invoices placed on hold by key customers.

- Involve key account managers, district offices and liaise directly with key customers to resolve key customer account invoice disputes. Set timeframes for resolution and monitor for completion;

- Communicate with key customers discuss discrepancies, investigate complaints, verify accuracy of charges, correct errors in accounts and confirm payment date;

- Provide statement of account to customers, Key Account managers and others upon request - Escalation of disputes to management as needed.

Accounting/Finance/Business Administration or Associate Degree with additional work experience in billing or collections is required 2-5 years general work experiance

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of achild's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.