Specialist, Lockbox-1

At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.

About This Role:

Key Accountabilities:

Primary job function: Batch Tracker Process- Scan all batches and pull live checks that were unable to be processed - this requires use of actual Remittance statements as well as customer's personal checks, money orders and/or cashier checks. Review check exception items to determine next steps in processing. Produce quality work in a timely manner to meet our SLA standards for all clients.

Secondary job function: Process & Procedures: Use set procedures to perform production in Deluxe (ImageRPS) system.

• Need knowledge & experience with ten-key data entry.
• Ability to process and balance transactions, using system procedures & protocols.
• Learn and maintain comprehensive job knowledge through a combination of procedures and on-the-job-training (OJT) for all department job functions.
• Assist in procedure feedback and daily improvement process to attain greater efficiency.
• Process customer transactions in a timely manner to meet or exceed established department production and quality standards.
• Encourage positive working relationships through practice of daily interactions of dignity and respect. Develop skills that demonstrate initiative while still supporting teamwork.
• Flexibility in daily tasks and daily hours required.
• Ability to perform necessary job functions in team setting and alone/remotely.
• Perform daily department functions as needed. Complete special projects assigned within allotted timeframes.

Understand and comply with the Bank's BSA/AML Program; adhere to all bank policy, laws and regulations applicable to role.

• Complying with the Bank's Customer Identification Program and Customer Due Diligence Policy.
• Identifying, monitoring and reporting suspicious activity.
• Completing BSA/AML and other assigned training in a timely manner as directed by management.
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in the FNO Compliance Accountability Program.
• Remain up to date on regulatory changes via online provider, newsletters, attending seminars, training, and bulletins from regulators or other applicable agencies.

Demonstrate professional behavior and promote positive working relationships.

• Practice the FNNI Operating Philosophy and FN Operations' values, support goals and strategic plan.
• Employ and promote a strong work ethic, encouragement and positive feedback to team members.
• Maintain constructive working relationships, engage in open communication, and demonstrate commitment, dependability and respect for team members.
• Demonstrate regular and predictable attendance, punctuality and adherence to agree upon schedule.
• Project a professional image in dress, manner, communication and focus.
• Be accountable for continuous best efforts to complete the job assigned.

The Ideal Candidate for This Role:

Knowledge, Skills, Education, Experience, and Physical Qualifications (if Required by Work of Role)

Required:

• High school graduate or GED.
• 10 Key experience
• Flexibility in daily tasks and daily hours required.
• Excellent time management skills
• Focus on attention to detail and accuracy.
• Regular and predictable attendance

Desired:

• Knowledge banking products and processes.
• Working knowledge of Microsoft Office suite of products

Compensation:

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Time Off Programs

• Health Savings Account (HSA)/Dependent Care

• Employee Banking

• Growth Opportunities

• Tuition Assistance

• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.