Senior Client Project Manager, Legal

Senior Client Project Manager

The Project Management Office within the Professional Services department is responsible for delivering a positive and efficient experience during complex technical projects and implementations for external clients within the Thomson Reuters Corporates industry. This includes managing the projects' planning, design, progress, and closure, holding project staff accountable for delivering results, as well as serving as the primary point of contact for both external firms and internal teams.

We are seeking a self-motivated individual with direct tax experience to join our Professional Services team as an Senior Client Project Manager, focusing on implementations and project management of Thomson Reuters CoCounsel and ONESOURCE Direct tax technology solutions. This role will be focused on delivering project management services for both technical engagements for clients and will be working with both technical teams and end users.

About the Role

In this opportunity as Senior Client Project Manager, you will:

• Manage multiple CoCounsel and ONESOURCE implementation projects simultaneouslyacross all phases, with primary focus on tax, accounting, and legal firm deployments, while shaping best practices for AI solution implementations within the PMO
• Lead large-scale, multi-country rolloutsmanaging complexities of global deployments including regional compliance requirements, language considerations, time zone coordination, and cultural differences across Thomson Reuters' product portfolio
• Develop comprehensive project management plans, RACI matrices, and coordinate training and communications strategiesthat drive stakeholder engagement and user adoption throughout the project lifecycle
• Set and manage expectations with clients, stakeholders, and project teamsthroughout the project lifecycle, leading projects through flexible approaches (Agile, Scrum, Waterfall) that align with stakeholder goals and working with change management resources to ensure comprehensive adoption strategies
• Deliver projects within scope, time, and cost constraintsto agreed quality levels while managing budgets, tracking expenses, forecasting costs, and monitoring progress across multiple projects
• Identify, assess, and mitigate risks and issuesthat may impact project success, including AI-related considerations such as data privacy concerns, integration with existing workflows, and user acceptance
• Attain product/process knowledge to communicate capabilities and limitationsto diverse audiences, identify upsell opportunities within assigned projects, and foster continuous improvement by introducing innovations to PMO processes

About You

You are a fit for the role of Senior Client Project Manager if you have/are:

• Experience in legal, tax, or accounting industrywith understanding of professional services firm operations, workflows, and pain points
• Fluent in both written and spoken Englishand based in the United States with ability to work 3 days a week in a TR office and support global teams across multiple time zones with domestic and international travel up to 35-40% annually
• Bachelor's degree or equivalent experiencewith project management certification(s) preferred
• 5-7 years of direct client-facing project management experienceincluding working directly with senior project leadership and C-suite executives
• Demonstrated expertise in creating comprehensive project artifactsincluding detailed project plans, RACI matrices, stakeholder management frameworks, and coordinating training programs and communications plans for technology implementations
• Experience managing technology adoption initiativesparticularly for transformative technologies or AI/ML solutions, with familiarity with AI/ML technologies and their practical implementation in professional services environments
• Experience with large-scale, multi-country technology rolloutsinvolving coordination across diverse regions, cultures, and regulatory environments

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What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department atHR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com