Family Resource Center Coordinator - Part Time

Under general supervision, the Family Resource Center Coordinator performs a variety of specialized administrative and clerical duties of a technical nature for the Family Resource Center.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.

• Provides administrative support for the Family Resource Center.

• Supports FRC programs, projects, and day-to-day operations.

• Assists with coordinating family participation in FRC programming and events.

• Assists with creating flyers and communications.

• Arranges and schedules a variety of events and meetings.

• Maintains electronic databases of complex data to be used in relevant, meaningful reports.

• Performs data entry, analyzes data, and creates reports, charts, and graphs as needed.

• Handles confidential information including patient and family information.

• Responds to routine FRC questions, identifies needs, and routes customers to proper area or person; assists with phone calls.

• Assists with special projects as needed.

• Works as a member of the FRC team in collaboration with families, teams, and organizations to identify gaps in support for complex needs for all customers.

• Liaison between community partners, groups, and organizations.

• Oversees the Family Resource Cart to other areas of the hospital and ambulatory spaces.

• Supports oversight to the Employee Resource Room as well as employee food drives.

• Manages the Employee Zen Den space.

General Responsibilities:

• Performs other duties as assigned.

Minimum Qualifications:

Education: Bachelor's Degree required.

Experience: No experience required.

License(s)/Certification(s)/Registration(s): Basic Life Support (BLS) issued by the American Heart Association (AHA) required within 30 days.

Knowledge, Skills and Abilities:

• Knowledge of office procedures and office equipment.

• Excellent communication skills, both oral and written.

• Proficiency in Microsoft Office applications and other software as required.

• Intermediate level knowledge of Excel and Power Point for reporting and presentations.

• Excellent organization skills.

• Proactively prioritizes tasks and manages resources.

• Ability to solve problems.

• Good interpersonal skills for interaction with employees, clients and customers.