Physical Security Officer

Title: Physical Security Officer

Department: Facilities

Reports To: Facilities and Maintenance Manager

Job Grade: 10

FLSA: Non-Exempt Last Modified: 11/10/2025

It's a Job ... Only Better!

At UKFCU, we're more than a Credit Union - we're a community, and we've been proudly serving our members since 1937! As a rapidly growing, not-for-profit organization, we're dedicated to making a real difference in the lives of our members and employees alike. If you're looking for a workplace where you can grow, make an impact, and have fun while helping others, UKFCU is the place for you!

Why This Role Matters

As the Physical Security Officer, you'll be on the front lines of keeping our members, employees, and facilities safe every day. Working under the direction of the Facilities and Maintenance Manager, you will install, monitor, and maintain security systems, conduct facility inspections, respond to incidents, and assist with day-to-day security operations. Your attention to detail and quick response will help protect our assets and ensure the continuity of operations across all UKFCU locations.

What You'll Do

Daily Security Operations

• Support the implementation of UKFCU's physical security program under the guidance of the Facilities and Maintenance Manager.
• Conduct daily reviews of alarms, video surveillance feeds, and access activity logs to identify irregularities.
• Perform regular inspections of branches and facilities to ensure all systems are operational and compliant with security standards.

Systems Monitoring & Maintenance

• Monitor, test, and maintain security equipment, including alarms, card access, and camera systems.
• Coordinate with vendors to troubleshoot issues and schedule maintenance or repairs.
• Track equipment lifecycles and assist in replacement planning.

Incident Response & Reporting

• Respond to and document security incidents such as unauthorized access, equipment failures, or safety hazards.
• Provide initial investigation and escalation to the Facilities and Maintenance Manager and law enforcement when needed.
• Assist in maintaining accurate incident logs and reporting metrics.

Access & Key Control

• Manage key issuance, retrieval, and access control card setup for employees and contractors.
• Ensure proper access levels are maintained and promptly updated following personnel changes.

Training & Awareness Support

• Support employee training efforts on robbery preparedness, workplace safety, and emergency response.
• Serve as a security liaison during new branch openings, remodels, or maintenance projects.

Audit & Compliance Assistance

• Assist with security audits, branch inspections, and documentation requests.
• Maintain organized records to support NCUA, FFIEC, and internal compliance requirements.

Who You Are

Experience & Education

• Three to five years of similar or related experience.
• Associate degree in Criminal Justice, Loss Prevention, or an equivalent combination of education and experience.
• Extensive knowledge of security risk components, oversight responsibilities, and industry best practices.

Skills & Strengths

• Strong decision-making and analytical abilities for identifying security risks and implementing solutions.
• Proficiency in managing security systems, including access control, alarms, and surveillance.
• Excellent interpersonal and communication skills to interact with employees, law enforcement, and vendors.

Key Traits

• Detail-oriented with a high level of accuracy in security-related tasks.
• Adaptable and able to remain calm and decisive in high-pressure situations.
• Proactive in identifying risks and implementing preventive security measures.

What's in It for You?

• Competitive salary and industry-leading benefits
• Opportunities for professional growth and leadership development
• A chance to make a lasting impact on our members and the organization's future

Legalese

Equal Opportunity Employer

UKFCU is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

At-Will Employment

Employment with UKFCU is deemed "at-will," which means that either you or the company may terminate the employment relationship at any time, with or without cause or notice, unless otherwise provided by law.

Physical and Cognitive Demands

This role requires a blend of physical activity and mental focus to effectively perform its essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Key physical activities include sitting, standing, walking, and occasional lifting (up to 25 pounds). You'll also use your hands for various tasks, reach with your arms, and engage in conversations. Vision requirements include the ability to focus, perceive depth, and distinguish colors. Cognitive abilities essential for this role include judgment, auditory perception, memory, reasoning, and occasional persuasion.

Work Environment

You'll primarily work indoors in a comfortable, climate-controlled office setting. The noise level is typically moderate, ensuring a focused yet dynamic work environment. Reasonable accommodations will be provided as needed to support an inclusive workplace.

This job description provides a general overview of the responsibilities and expectations for this role. It is not a comprehensive list of tasks, and employees may be asked to take on additional duties to support team success.

This position requires on-site work.